BROOKE HYLAND
Mount Duneed,Australia
Summary
Dynamic leader with a proven track record at Give Where You Live Foundation, excelling in strategic planning and stakeholder collaboration. Spearheaded community engagement initiatives that enhanced vocational education pathways and drove impactful project outcomes. Expertise in problem resolution and partnership development supports commitment to achieving positive social change through innovative program development.
Overview
27
27
years of professional experience
Work History
Head of GROW
Give Where You Live Foundation
Geelong, VICTORIA
10.2021 - Current
- Liaised with government departments to represent GROW in large-scale project execution.
- Acted as primary contact for major projects, identifying community benefits for G21 regions.
- Supported regional change agendas, ensuring contractors met procurement targets.
- Maintained collaborative relationships with businesses and community partners to achieve positive outcomes.
- Fostered partnerships with local businesses to align project goals with community benefits.
- Analyzed procurement processes to identify improvements, enhancing accountability in community projects.
- Spearheaded community engagement initiatives, facilitating issue resolution and driving social change.
- Led strategic planning sessions to align project goals with regional development priorities.
Industry Engagement and Project Lead, Skilling the Bay
Gordon TAFE
Geelong, VICTORIA
09.2020 - 10.2021
- Led education pathway initiatives, achieving impactful project outcomes with key stakeholders.
- Fostered strategic partnerships to enhance vocational education and pathway development.
- Engaged school, industry, and community networks to promote pathway initiatives.
- Analyzed economic and demographic data to guide targeted program development.
- Monitored projects, ensuring effective delivery while managing risks.
- Prepared detailed reports and briefings for management and government entities.
- Contributed to performance planning by actively participating in community networks for Skilling the Bays initiatives.
- Developed strategic plans, driving successful industry partnerships and securing project funding.
Vocational Specialist, JIGSAW
Barwon Health
Geelong, VICTORIA
09.2018 - 09.2020
- Expanded programs supporting youth education and career goals through collaboration with educators and employers.
- Researched and advocated for evidence-based initiatives benefiting youth facing mental health challenges.
- Implemented cultural mentoring program for Indigenous clients overcoming mental health barriers.
- Led development of evidence-based programs, improving career outcomes by partnering with education providers.
- Facilitated partnerships with clinicians and educators to enhance support programs for youth mental health.
- Conducted assessments for referrals to supported services, focusing on employment pathways.
- Managed team dedicated to vocational recovery, minimizing mental health disruptions in young careers.
- Provided one-on-one vocational counseling, assisting over 50 youths in achieving career aspirations.
Apprentice and Trainee Engagement Manager
GFORCE EMPLOYMENT SOLUTIONS
Geelong, VICTORIA
09.2017 - 08.2018
- Liaised with schools to provide information on apprenticeships and traineeships, sourcing quality candidates.
- Cultivated relationships with government contract providers and industry task forces to promote Gforce Apprentices and Trainees.
- Represented Gforce at meetings, public forums, and networking events to enhance visibility.
- Attended and presented at careers expos to engage potential apprentice and trainee candidates.
- Organized events to promote Gforce Apprentices and Trainees, fostering positive stakeholder relationships.
- Monitored legislative changes to ensure compliance with regulations regarding apprentices and trainees.
- Collaborated with consultants to develop a pool of employment-ready candidates for industry presentation.
- Worked closely with A&T Business Development Officer to promote Apprenticeships & Traineeships to new employers.
Youth Coach Team Leader
GFORCE EMPLOYMENT SOLUTIONS
Geelong, VICTORIA
06.2014 - 09.2017
- Engaged local stakeholders and government agencies to foster collaboration on youth employment initiatives.
- Collaborated with stakeholders to secure training opportunities that enhanced youth employability.
- Mentored youth to overcome employment barriers, resulting in positive outcomes through personalized coaching.
- Assessed individual needs and tailored training programs, improving employability skills and job retention.
- Developed mentoring frameworks that significantly reduced barriers to youth employment.
- Conducted detailed needs assessments, customizing support plans for measurable improvements in job readiness.
- Worked closely with community organizations to create impactful training programs that reduced youth unemployment.
- Implemented intensive case management strategies addressing employment barriers and facilitating referrals.
Senior Sales Agent
GREAT OCEAN ROAD REAL ESTATE
Apollo Bay - Lorne, VICTORIA
01.2005 - 10.2009
- Directed sales efforts from Apollo Bay to Lorne along Great Ocean Road.
Assisted with establishment of new Torquay office following relocation in 2009.
Marrar Woorn Coordinator
Otway Health
Apollo Bay, VICTORIA
01.2004 - 01.2005
- Facilitated training sessions and workshops to promote staff development and ensure compliance.
- Assisted with report preparation and documentation for regulatory compliance.
- Established community partnerships to enhance program visibility and outreach initiatives.
- Coordinated workshops and events to boost community engagement and education.
- Managed volunteer recruitment to support diverse programs and activities.
- Conducted needs assessments to identify gaps in community services and resources.
- Collaborated with local organizations to develop joint programs addressing community needs.
- Provided information and resources to individuals and families for program connections.
Case Manager
Salvation Army Employment Plus
Geraldton , Western Australia
01.2003 - 12.2003
- Assessed client needs to create tailored case management plans.
- Facilitated workshops enhancing employment skills and job readiness.
- Delivered crisis intervention and conflict resolution strategies for distressed clients.
- Managed comprehensive case services including intake, assessment, advocacy, and monitoring.
- Linked clients with social services, healthcare providers, and government agencies to restore autonomy.
- Communicated effectively with legal service providers and local judicial systems on case matters.
Team Leader
Minnicon & Bourke
Cairns, Far North Queensland
03.2001 - 01.2003
- Optimized daily operations and workflow management through effective team leadership.
- Cultivated a collaborative work environment to enhance team dynamics.
- Participated in regular meetings with senior leadership to report on team progress.
- Delegated tasks strategically to maximize team productivity.
- Conducted performance reviews to evaluate individual contributions and progress.
- Ensured adherence to legal and regulatory standards in all team activities.
Customer Service Officer (Youth & Students)
Centrelink
Melbourne , VICTORIA
02.1999 - 03.2001
- Facilitated client inquiries about services and benefits with professionalism.
- Navigated government systems to deliver timely information to clients.
- Resolved customer complaints using effective communication and empathy.
- Educated clients on eligibility criteria for various programs, ensuring understanding.
- Provided courteous customer service to enhance client satisfaction.
Education
Mental Health First Aid
Mental Health First Aid Australia
Australia09-2019
Some College (No Degree) - Diploma in Community Services
International Institute of Education And Training
Online10-2006
REIV Real Estate Licence -
Real Estate Academy Australia
Melbourne, VIC10-2005
Certificate III - Office Management
Bendigo TAFE
Bendigo12-1998
Skills
- Vocational education
- Strategic planning
- Stakeholder collaboration
- Program development
- Team leadership
- Social perceptiveness
- Cultural awareness
- Problem resolution
References
- Meg Price, Head of Social Impact, Give where You Live Foundation, 0409 662 783
- Darren Riggon, Manager, JigSaw, 0449 935 066
- Lucy O'Rielly, Manager, Gforce Employment Solutions, 0438 048 875
Boards Advisory Groups Representation
- Member, Development Victoria Social Procurement Working Group Nyaal Banyul
- Chair Development Victoria Social Procurement Working Group 12 Apostles Redevelopment
- Representative, Aboriginal Employment Taskforce
- Member Social Ventures Australia - Jobs & Skills Funders Network
- Representative, Local Jobs & Skills Taskforce (Barwon)
- Board Member, Iona College Geelong
- Contributor, Regional workforce, economic development, and community impact networks
Previous Experience
- Marrar Woorn Coordinator, Otway Health, 01/01/04, 01/01/05
- Case Manager, Salvation Army Employment Plus, 01/01/03, 01/01/04
- Case Manager, Minnicon & Bourke, Cairns, 01/01/02, 01/01/03
- Customer Service Officer (Youth & Students), Centrelink, 01/01/99, 01/01/02
Timeline
Head of GROW
Give Where You Live Foundation
10.2021 - Current
Industry Engagement and Project Lead, Skilling the Bay
Gordon TAFE
09.2020 - 10.2021
Vocational Specialist, JIGSAW
Barwon Health
09.2018 - 09.2020
Apprentice and Trainee Engagement Manager
GFORCE EMPLOYMENT SOLUTIONS
09.2017 - 08.2018
Youth Coach Team Leader
GFORCE EMPLOYMENT SOLUTIONS
06.2014 - 09.2017
Senior Sales Agent
GREAT OCEAN ROAD REAL ESTATE
01.2005 - 10.2009
Marrar Woorn Coordinator
Otway Health
01.2004 - 01.2005
Case Manager
Salvation Army Employment Plus
01.2003 - 12.2003
Team Leader
Minnicon & Bourke
03.2001 - 01.2003
Customer Service Officer (Youth & Students)
Centrelink
02.1999 - 03.2001
Mental Health First Aid
Mental Health First Aid Australia
Some College (No Degree) - Diploma in Community Services
International Institute of Education And Training
REIV Real Estate Licence -
Real Estate Academy Australia
Certificate III - Office Management
Bendigo TAFE