Brooke James
Camden South,NSW
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Devoted to personal care and skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. I am also passionate about guiding Individual's and documenting learning and development. Background in leading fun activities to teach new skills and encourage growth. Offers current CPR and First Aid certifications paired with in-depth knowledge of children's and Individual's emotional and social development.
Overview
17
17
years of professional experience
Work History
Accounting Assistant
Fiveight Accounting
Camden, NSW
02.2017 - 12.2022
- Assisted in the preparation of monthly financial statements and reports.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Reconciled bank accounts on a regular basis.
- Answered questions from customers regarding their billing or payment status.
- Provided support to upper management with special projects related to finance or accounting processes.
- Analyzed financial documents to identify trends or irregularities.
- Assisted in the preparation of annual budgets and forecasts.
- Assisted with payroll processing by entering employee hours into the system.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Assisted in the development of new administrative systems, procedures and policies.
- Responded promptly to customer complaints in a professional manner.
Child Care Educator
Milton Cabbage Patch Pre-School
Milton
01.2006 - 07.2009
- Assisted children with developing their physical, emotional, and social skills through play-based activities.
- Provided safe and nurturing environment for children to learn, grow, and explore.
- Lead story time sessions for groups of up to 10 children.
- Organized educational activities such as art projects, games, music, and outdoor exploration.
- Observed each child's behavior and development on a daily basis.
- Developed age-appropriate lesson plans that promote learning in an engaging manner.
- Enforced safety rules to ensure the well-being of the children under my care.
- Maintained records of attendance, meals served, incidents reports.
- Collaborated with teachers to discuss individual student needs or progress.
- Fostered positive relationships between staff members and parents and guardians.
- Communicated regularly with parents and guardians about their child's progress or any issues that arise.
- Supported special needs students by providing additional assistance when necessary.
- Implemented health policies such as handwashing practices before meals and after using the restroom.
- Supervised field trips to local parks or other places of interest while maintaining safety standards.
- Kept classroom spaces clean and organized at all times.
- Instructed children on proper hygiene habits such as brushing teeth after meals or washing hands before eating.
- Attended professional development workshops related to early childhood education.
- Engaged in meaningful conversations with children to help them build language skills.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Implemented hands-on, play-based strategies for experiential learning.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Observed behavioral issues to alert parents or guardians.
- Engaged with children on individual basis to build positive, trusting relationships.
- Maintained daily records of individual activities, behaviors, meals and naps.
Education
Certificate 111 Community Services - Family And Community Services
Tafe NSW
Campbelltown, NSW12-2023
Cert 111 in Children Services - Children Services
TAFE NW
Australia01-2007
Higher School Certificate -
Ulladulla High School
Ulladulla09-2006
Diploma of Community Services And Case Management - Family And Community Services
TAFE NSW
Campbelltown, NSWSkills
- Regulatory Compliance
- Administrative Support
- Invoicing and Billing
- Bookkeeping operations
- Month-end documentation
- Data Entry
- General Ledger Entries
- Customer Service
- Financial Management
- Expense account management
- Tax Preparation
- Classroom Management
- Lesson Planning
- Student Engagement
- Early Childhood Education
- CPR training
- Documentation abilities
- Behavior Management
- Creative lesson planning
- Positive Reinforcement
- Student needs assessment
- Child Safety Procedures
- Curriculum Planning
- Cleaning and sanitation
- Age-Appropriate Activities
- Verbal and written communication
- Special Needs Support
References
References available upon request.
Timeline
Accounting Assistant
Fiveight Accounting
02.2017 - 12.2022
Child Care Educator
Milton Cabbage Patch Pre-School
01.2006 - 07.2009
Certificate 111 Community Services - Family And Community Services
Tafe NSW
Cert 111 in Children Services - Children Services
TAFE NW
Higher School Certificate -
Ulladulla High School
Diploma of Community Services And Case Management - Family And Community Services
TAFE NSW
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