Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Kenny

Perth

Summary

Trustworthy and dedicated worker with many years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

6
6
years of professional experience

Work History

Cashier

Spar Maclean
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Cleaner

Blue Dophlin Holiday Resort
05.2022 - 05.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Waitress

On The Bite - Rob Mcdowell
06.2017 - 05.2023
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Waitress

The Kiosk Sawtell
04.2022 - 05.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

Maclean High School
Maclean, NSW
2017

Skills

  • Cash Management
  • Merchandise Restocking
  • Refund Handling
  • Guest Inquiries
  • Hospitality Environments
  • Health and Safety Compliance
  • Chemical Handling Safety
  • Coffee Machinery

Timeline

Cleaner

Blue Dophlin Holiday Resort
05.2022 - 05.2023

Waitress

The Kiosk Sawtell
04.2022 - 05.2022

Waitress

On The Bite - Rob Mcdowell
06.2017 - 05.2023

Cashier

Spar Maclean

Maclean High School

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Brooke Kenny