Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Kimber

Perth,WA

Summary

Dedicated and enthusiastic Year 11 student with two years experience as a Crew Coach in a fast-paced customer service environment. Skilled in providing excellent customer service, supporting and training team members, maintaining high standards of organisation and cleanliness, and working effectively under pressure. Friendly, reliable, and approachable, with strong communication skills and a passion for helping others. With a love of travel and a strong interest in the aviation industry, eager to develop new skills and pursue a career in cabin crew.

Overview

2
2
years of professional experience

Work History

Crew Coach

Hungry Jacks
Ellenbrook, WA
09.2024 - Current
  • Provided friendly and efficient customer service while greeting customers, taking orders, and ensuring a positive experience.
  • Worked collaboratively with team members to deliver timely service during busy periods.
  • Trained and supported new crew members in workplace procedures, food preparation, and safety requirements.
  • Communicated with management regarding crew training needs and performance.
  • Maintained high standards of cleanliness, organisation, and hygiene across work areas.
  • Processed customer transactions accurately while delivering professional service.
  • Remained calm, organised, and effective while working in a fast-paced environment.

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Education

Year 11 Student -

Holy Cross College
Ellenbrook
08-2026

Certificate II Retail -

Hungry Jacks
Ellenbrook
08-2026

Certificate II Visual Arts -

Holy Cross College
Ellenbrook
08-2026

Skills

  • Customer service and creating positive customer experiences
  • Teamwork and communication
  • Health, safety, and hygiene compliance
  • Training and supporting team members
  • Organisation and multitasking
  • Problem-solving and conflict resolution
  • Reliability and punctuality
  • Working effectively under pressure

Timeline

Crew Coach

Hungry Jacks
09.2024 - Current

Year 11 Student -

Holy Cross College

Certificate II Retail -

Hungry Jacks

Certificate II Visual Arts -

Holy Cross College
Brooke Kimber