Brooke McCaffery
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Childcare Educator
Rise Early Learning Centre
01.2023 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
RECEPTIONIST
The Academy (Previously Premiere Studios)
01.2019 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
RETAIL SALES ASSISTANT
Cotton On
01.2017 - 01.2023
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
RETAIL SALES ASSISTANT (CHRISTMAS CASUAL)
Bonds
11.2018 - 02.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted customers with prompt and polite support in-person and via telephone.
HAIRDRESSING APPRENTICE
Que Colour
01.2015 - 01.2016
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
Education
Kanwal Public School
Hunter School of Performing Arts
Wadalba Community School
Brisbane School of Distance Education
Skills
- Communication
- Problem Solving
- Time Management
- Teamwork
- Literacy Skills
- Attention to Detail
Accomplishments
- The Westpac Helicopter Fundraiser Ball
- Camp Quality
References
- Kellie White - Centre Director at Rise Early Learning Centre - 0414454627, kellie.white@riseearlylearning.edu.au
- Sara Moore - Owner of The Academy, 0477770585, info@theacademyaustralia.com.au
Timeline
Childcare Educator
Rise Early Learning Centre
01.2023 - Current
RECEPTIONIST
The Academy (Previously Premiere Studios)
01.2019 - 01.2023
RETAIL SALES ASSISTANT (CHRISTMAS CASUAL)
Bonds
11.2018 - 02.2019
RETAIL SALES ASSISTANT
Cotton On
01.2017 - 01.2023
HAIRDRESSING APPRENTICE
Que Colour
01.2015 - 01.2016
Kanwal Public School
Hunter School of Performing Arts
Wadalba Community School
Brisbane School of Distance Education