Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke McBurnie

Bonbeach,VIC

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.


Enthusiastic and driven candidate with proven experience in floristry, fast-paced restaurant environments and high pressure customer/client based settings.


Committed to providing friendly and professional service to customers to maintain consistent revenue.

Overview

7
7
years of professional experience

Work History

Florist Assistant

Van Gogh Flowers
11.2021 - Current
  • Nurtured flowers to maintain quality and promote longevity.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Prepared potted plants and bouquets based on customer requirements.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Provided customers with care directions for flower arrangements.

Freelance Photographer

Brooke McBurnie Photography
01.2021 - Current
  • Photographed high-quality images for various print and digital projects.
  • Calculated quotes for clients.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Worked closely with clients to make their wedding day flow as it should.

Kitchen Hand

Tully's Corner Produce Store
07.2019 - 11.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Learned other teammates' work tasks to train as backup.

Front of House Manager

Som Thai On The Bay
08.2016 - 07.2019
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Followed recipes and chef instructions to prepare food correctly.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Trained new staff on food preparation and safety procedures.

Education

High School Diploma -

Chisholm Institute
Frankston, VIC
11.2018

High School Diploma -

Mornington Secondary College
Mornington, VIC
11.2017

No Degree - Work Experience

National Gallery of Victoria
Melbourne, VIC
03.2016

Skills

  • Inventory Management
  • Client Support
  • Efficient Service
  • Workspace Maintenance
  • Processing Procedures
  • Active Learning

Timeline

Florist Assistant

Van Gogh Flowers
11.2021 - Current

Freelance Photographer

Brooke McBurnie Photography
01.2021 - Current

Kitchen Hand

Tully's Corner Produce Store
07.2019 - 11.2021

Front of House Manager

Som Thai On The Bay
08.2016 - 07.2019

High School Diploma -

Chisholm Institute

High School Diploma -

Mornington Secondary College

No Degree - Work Experience

National Gallery of Victoria

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Brooke McBurnie