Brooke Nash
Gladesville
Summary
Dynamic and motivated professional with a strong background in customer service, known for delivering exceptional experiences and building lasting customer relationships. In my role at Lovisa and Bunnings Warehouse, I honed my skills in communication, problem-solving, and attention to detail, creating a welcoming environment that encouraged repeated business. Passionate about fashion and currently studying a Bachelor of Business, I'm driven to combine my practical skills and academic knowledge to add value to a forward thinking brand. Skilled in customer engagement, teamwork, and adapting quickly in fast paced environments.
Overview
5
5
years of professional experience
Work History
Gymnastics Coach
Lane Cove Gymnastics Club
02.2024 - Current
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
Team Member
Bunnings Warehouse
12.2021 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Retail Sales Assistant
Lovisa
03.2025 - 06.2025
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Improved store appearance with effective merchandising and creative displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
Electorate Offical
Australian Electoral Commission
09.2024 - 09.2024
- On election day I supported the electoral process by assisting voters, ensuring a smooth voting experience, and helping to maintain organisation and efficiency at the polling location.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Netball Coach
Loreto Kirribilli
04.2024 - 08.2024
- Increased athlete motivation with engaging drills and exercises designed to challenge their abilities and develop resilience.
- Improved athletes'' skills through comprehensive training sessions tailored to individual needs.
- Advised parents/guardians about player progress throughout seasons ensuring they were well informed about expectations and achievements.
- Provided consistent feedback to players on their progress, setting clear expectations for individual growth and development.
- Enhanced team performance by developing and implementing effective netball coaching strategies.
Netball Coach
Villa Netball Club
04.2020 - 08.2020
- Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
- Collaborated with other coaches for continuous professional development, sharing best practices in netball coaching techniques.
- Encouraged sportsmanship through modeling positive behavior both on and off the court, inspiring respect among teammates.
- Implemented a variety of teaching methods, catering to diverse learning styles among athletes on the team.
Education
Bachelor of Business - Finance, International Management
University of Technology Sydney
Sydney, NSW01-2026
High School Diploma -
Loreto Kirribilli
Kirribilli, NSW01-2023
Skills
- Effective Time Management
- Ability to work in a Team
- Communication Skills
- Customer Service
- Highly Motivated
- Merchandise display
- Stock replenishment
- Problem-solving
Timeline
Retail Sales Assistant
Lovisa
03.2025 - 06.2025
Electorate Offical
Australian Electoral Commission
09.2024 - 09.2024
Netball Coach
Loreto Kirribilli
04.2024 - 08.2024
Gymnastics Coach
Lane Cove Gymnastics Club
02.2024 - Current
Team Member
Bunnings Warehouse
12.2021 - Current
Netball Coach
Villa Netball Club
04.2020 - 08.2020
Bachelor of Business - Finance, International Management
University of Technology Sydney
High School Diploma -
Loreto Kirribilli
Similar Profiles
Tina GuanTina Guan
Birthday Party Host at Lane Cove Gymnastics ClubBirthday Party Host at Lane Cove Gymnastics Club
Angelina NairAngelina Nair
Cafe Worker at Lane Cove Gymnastics ClubCafe Worker at Lane Cove Gymnastics Club
Jadav Charan ChristopherJadav Charan Christopher
Warehouse Manager at Cove and LaneWarehouse Manager at Cove and Lane
SELINA XIESELINA XIE
All Rounder at Pottery Green Bakers GordonAll Rounder at Pottery Green Bakers Gordon
Jonah PayneJonah Payne
Market Research Specialist at Tip GroupMarket Research Specialist at Tip Group