Self-driven and enthusiastic Business Resilience and Risk practitioner. Practical, first-hand experience in Business Continuity Planning and Emergency Management, with an ambition to pursue a long-term career. Passionate about developing new and innovative initiatives to support recovery strategies, with a proven ability to build strong relationships with internal and external stakeholders. Most importantly, recognising the value of a collaborative and inclusive working environment.
Overview
13
13
years of professional experience
Work History
Manager
RiskLogic
02.2023 - Current
Delivering client projects across business continuity, crisis, incident, and emergency management
Managing program reviews/audits, policy and framework development, Business Impact Analysis (BIA) process management, training and exercise preparation, and strategic client management.
Accomplishing multiple tasks within established timeframes.
Communicating clearly with employees and clients to keep everyone on the same page and working toward established business goals.
Mentoring junior team members for career advancement, fostering a pipeline of future leaders within the organisation.
Successfully managing budgets and allocated resources to maximise productivity and profitability.
Managing and motivating employees to be productive and engaged in work.
Business Continuity Coordinator
Australian Securities and Investments Commission (ASIC)
11.2021 - 02.2023
Assisting with the review of business continuity risks by supporting the testing of controls to ensure Business Continuity Plans (BCPs) are fit for purpose.
Championed the role of Business Continuity and Emergency Management by engaging with key internal stakeholders and developing communication strategies to effectively promote the program.
Coordinated ASIC’s Emergency Wardens, including educating on role responsibilities, training, and managing emergency simulation exercises across all ASIC offices.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Coordinated ASIC’s Emergency Management process including management of intranet pages, ensuring information is relevant and up to date.
Led an Accounting for Team Members process (utilising Noggin OCA) during planned and unplanned evacuations.
Business Continuity Officer
Ambulance Victoria
04.2020 - 11.2021
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Supported the Executive Management Team and the Support Team, engaged as part of AVs COVID-19 response.
Coordinated administrative support to the Senior Advisor, Business Resilience.
Managed the lifecycle of 31 Business Continuity Plans. This process included but was not limited to; keeping track of each Business Continuity Plan, arranging calls and meetings to support Business Resilience Champions through the updating process, and developed customised supporting tools to ensure awareness of the BCPs.
Established key contact points and resolution strategies for all Business Continuity-related inquiries.
Human Resources Coordinator
Melbourne Grammar School
08.2019 - 12.2019
Managing recruitment requisitions, daily running of the HR office, coordinating interviews, facilitating inductions, and reporting on requisition status.
Commenced the role during a peak recruitment period, where I took over approximately 15 requisitions, all at varying stages of the recruitment process. The Human Resources Officer added new requisitions to my portfolio daily.
Managed requisitions from the advertising stage through to the coordination of interviews, liaising directly with the short-listed candidates, and the relevant internal staff members on the panel.
Facilitated one-on-one induction sessions with successful candidates. The induction sessions included; General IT setup, ensuring the correct keys and staff passes were prepared within the Property department, guiding the candidates through the staff portal and a Child Safety online module.
Reported on each requisition status in weekly meetings with the Human Resources team, including the Director of Human Resources.
Acting Project Officer
Ambulance Victoria
03.2019 - 06.2019
Design Consultant and Account Coordinator
Max Sparrow
11.2017 - 02.2019
Project Manager
BrandWorks
09.2017 - 11.2017
Pharmacy Assistant
Balwyn North Discount Drug Store
09.2011 - 10.2016
Education
Bachelor of Design (Interior) -
RMIT
12.2017
Victorian Certificate of Education -
FINTONA GIRLS' SCHOOL
12.2012
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Strategic Planning
Project Management
Cross-Functional Teamwork
Staff Development
Sales Techniques
Budget Control
Business Development
Professional Highlights
Established an internal communication framework and governance workflow procedure for the Business Resilience team at AV. The governance tool's introduction allowed the team to remain on track with each governance document's status. Also, due to the approval process differing for each governance document and associated complexities, the workflow tool simplified the overall process, laying out key contact points for each deliverable.
Created and developed an eLearning module [utilising Articulate Storyline360 software], launched on AVs eLearning portal. The 'Introduction to Business Resilience' module provides insight into; the foundations of Business Resilience more broadly and within AV, the identification of business disruptions and the potential impacts to AVs day-to-day operations, roles and responsibilities during business-as-usual conditions and during a business disruption, as well as key touchpoints within the Business Continuity Plans.
Implemented a series of high-level data analysis investigations, based on two key components identified for strengthening in the Business Continuity Plans, including Relocation Contingency Plans and ICT Services, looking specifically at Recovery Time Objectives [RTOs]. The ICT Services analysis project uncovered inconsistencies associated with the information included in the BCPs and the ICT Services Catalogue. The Relocation Strategies matrix revealed an over reliance of relocation sites. To mitigate this vulnerability, the team engaged relevant stakeholders intending to rethink relocation strategies. The identified vulnerability has since been rectified.
Hobbies and Interests
British crime documentaries
Reading
Photography
Running Audrey The Snag's Instagram account: Audreythesnag
Timeline
Manager
RiskLogic
02.2023 - Current
Business Continuity Coordinator
Australian Securities and Investments Commission (ASIC)