Summary
Overview
Work History
Skills
References
Certification
Timeline
Generic

Brooke Pokia

Gold Coast,QLD

Summary

Upon completing my Cert III in Outdoor Recreation and obtaining a First Aid certificate, my career journey led me to various enriching experiences, from teaching swimming at State Swim to supervising water-based programs for minors at Camp America. These roles ignited my passion for outdoor training and educational work, propelling me to pursue opportunities where I could further develop my leadership abilities. My tenure at Fairbridge, where I progressed from a Trainee Outdoor Instructor to a Senior Instructor, provided invaluable experience in team leadership, staff mentorship, and program coordination. Additionally, my time as a Lead Skipper in Greece and a Trip Manager for Contiki in Croatia honed my organizational and communication skills, allowing me to thrive in fast-paced and dynamic environments. My recent roles, including Deck Hand at Sailing in Paradise and Tour Guide at Jet Ski Safaris, further strengthened my customer service skills and ability to ensure the safety and satisfaction of guests. I am confident that my extensive experience and knowledge in the field, coupled with my dedication to delivering exceptional experiences, make me a strong candidate for the job. Thank you for considering my application. I am eager to discuss how my background aligns with the needs of your team and am available for an interview at your earliest convenience. Please find attached my resume for your review.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deck Hand

Sailing in paradise
09.2023 - 02.2024
  • Stand watches underway and in port
  • Operate and maintain equipment
  • Maintain the vessel's deck surfaces and interior spaces
  • Assist in operations like docking and undocking
  • Keep count of guests and staff on board
  • Take photos of content of guests.

Trip Manager

Contiki
06.2023 - 09.2023
  • Daily check in of guest
  • Pre departures/ post departures
  • Booking of daily activities
  • Talking to suppliers in multiple locations
  • Room allocations
  • Basic First aid
  • Keeping group rapport
  • Communication with boat staff
  • Taking groups to dinners, clubs, museums, physical activities daily
  • History Talks on each location.

Tour Guide

Jet Ski Safaris
09.2022 - 06.2023
  • Run 3-5 tours a day
  • Fuel jets skis
  • Basic maintenance (oils & water)
  • Show guests around the beautiful water ways in a safe clear manner
  • Have patience and exceptional clear communication skills
  • Understand the water levels (winds/tides)
  • Provide Basic first aid
  • Knowledge of the local wildlife.

Skipper

Meltemi Water Sports Ios Greece
06.2022 - 09.2022
  • Conduct 4 tours a day as a skipper
  • Making sure the boats are fully fueled and safety equipment is on board such as life jackets, first aid kits, patch kits etc
  • Ensuring all guests are on the boat before each departure
  • Having a fun but professional relationship with guests
  • Knowing all the information and each location we stop at.

Head Camp leader

Coefficient Queensland
07.2021 - 06.2022
  • Leading 3-5 day expeditions out in the Rain forest or Bush land
  • Teaching life skills such as fire safety, Trangia cooking, shelter building
  • Leading groups of 15-18 years to success
  • Making sure we are at each location on time and ready to go
  • All-round safety of all students and teachers.

Activities Attendant

Day Dream Island
12.2020 - 07.2021
  • Conducting Island Water tours for customers with educational commentary of the islands and tours
  • Responsible for driving the rescue tender
  • Instructional workshops and training sessions for Hobie Catamarans
  • Sailing Hobie Catamarans
  • Enforcing Company Health and Safety Regulations
  • Running evening Bingos and Trivia
  • Running All non-motorised Water Sports
  • Equipment management.

Senior Instructor

Fairbridge
07.2020 - 12.2020
  • Training new employees
  • Conducting employee inductions
  • Enforcing company Health and Safety regulations to staff and customers
  • Team leadership and staff mentorship
  • Overseeing and conducting various water sports
  • Overseeing and conducting various dry sports and activities
  • Staff rostering and day planning
  • Holding instructional workshops for customers covering Prusiking, Raft Kit Building, High/low ropes.

Trainee Outdoor Instructor

Fairbridge
01.2019 - 07.2020
  • Assisting and Conducting Various outdoor sports
  • Processing all activities permission and consent forms
  • Equipment maintenance.

Camp Counsellor

Camp America
05.2018 - 09.2018
  • Mentorship of students
  • Providing breakfast to students
  • Support Activities Leaders
  • Assisting special needs students in their daily activities relevant to the camp
  • Enforcing Health and Safety regulations
  • Day planning.

Swimming instructor

State Swim
08.2017 - 05.2018
  • Delivering educational swimming programs
  • Recording student's development
  • Designing and Implementing individual swimming programs
  • Documenting individual student's progress
  • Maintaining a safe and secure working/learning environment
  • Implementing First Aid where necessary
  • Liaising with parents/caregivers.

Skills

  • Safety awareness
  • Maintaining equipment
  • First Aid Training
  • Weather Monitoring
  • Performing maintenance
  • Mooring boats
  • Cleaning and sanitation
  • Passenger Assistance
  • Lifting and moving cargo
  • Cleaning procedures
  • Responding to emergencies
  • Excellent Communication
  • Effective Communication
  • Problem-Solving
  • Curriculum Implementation
  • Group Instruction
  • Student Engagement
  • Emergency Management
  • Maintenance Management

References

Available upon request

Certification

- Cert. III in Out Door Recreation (SIS30413)

- Cert II in Sport Coaching

- Team- Teach Asian Pacific

- AUSTSWIM instructor certificate

- National Police Certificate

- First Aid

- Remote First Aid

- Skippers ticket

- Forward Drive and Trailer Cert

- RSA

- Blue Card

Timeline

Deck Hand

Sailing in paradise
09.2023 - 02.2024

Trip Manager

Contiki
06.2023 - 09.2023

Tour Guide

Jet Ski Safaris
09.2022 - 06.2023

Skipper

Meltemi Water Sports Ios Greece
06.2022 - 09.2022

Head Camp leader

Coefficient Queensland
07.2021 - 06.2022

Activities Attendant

Day Dream Island
12.2020 - 07.2021

Senior Instructor

Fairbridge
07.2020 - 12.2020

Trainee Outdoor Instructor

Fairbridge
01.2019 - 07.2020

Camp Counsellor

Camp America
05.2018 - 09.2018

Swimming instructor

State Swim
08.2017 - 05.2018
Brooke Pokia