Brooke Rayner
Camperdown
Summary
Dynamic and results-oriented professional with extensive experience across diverse roles. Demonstrated excellence in problem-solving and teamwork, significantly enhancing project efficiency and workplace safety.
Developed exceptional customer service and organizational skills in a fast-paced retail environment, looking to transition into a new field. Skilled in inventory management and sales strategies, with a proven ability to adapt and learn quickly. Aim to leverage these transferrable skills to contribute effectively in a new professional setting.
Overview
5
5
years of professional experience
Work History
Operator/General Farm Worker
Fletcher International Exports
11.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Reduced waste and increased recycling, contributing to more sustainable production practices.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Assisted in the successful harvest of crops by operating various machinery and hand tools.
- Maximized crop growth potential by properly planting seeds, transplanting seedlings, and applying pest control measures.
- Safely operated heavy machinery including tractors, plows, cultivators, spreaders to complete necessary tasks efficiently.
- Reduced waste through efficient use of resources such as water, fertilizer, feed, and energy.
- Participated in ongoing professional development opportunities to continually enhance farming skills and knowledge.
- Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
- Trimmed and removed unwanted plant growth to improve health and yield of crops.
- Cultivated fields, maintaining soil to provide crops with optimal growing environments.
- Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
Newsagent
Mudgee Newsagency
11.2023 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Retail Assistant
Intersport
04.2020 - 02.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Educated customers on product features and benefits, leading to informed purchase decisions.
- Enhanced customer loyalty with personalized shopping assistance, leading to repeat visits.
Education
High School Diploma -
Kinross Wolaroi School
Orange, NSW11-2024
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Effective communication
- Forklift operation
- Retail management background
- Retail stock management
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Money handling
Timeline
Operator/General Farm Worker
Fletcher International Exports
11.2024 - Current
Newsagent
Mudgee Newsagency
11.2023 - 11.2024
Retail Assistant
Intersport
04.2020 - 02.2023
High School Diploma -
Kinross Wolaroi School
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