Brooke Hicks
KIRWAN
Summary
Proven professional with a strong background in automotive detailing and customer service, gained at Hertz. Skilled in utilizing hand and power tools I gained from my apprenticeship.
Overall skills would be time time management, working independently and in a team , being reliable and on time . I Also have my white card for construction.
Overview
5
5
years of professional experience
Work History
Car Detailer and Driver
Hertz
08.2023 - Current
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Apprentice Builder
MJM Building Services
09.2021 - 02.2023
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Gained proficiency in various hand and power tools to ensure tasks were completed efficiently and safely.
Crew Member
Red Rooster
04.2020 - 05.2022
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Education
Tec NQ
Townsville, QLD11.2021
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Hand tools
- Power equipment operation
- Time management
- Attention to detail
- Clear communication
- Task prioritization
Accomplishments
White card for construction
Automatic open driver license
HR automatic license
Timeline
Car Detailer and Driver
Hertz
08.2023 - Current
Apprentice Builder
MJM Building Services
09.2021 - 02.2023
Crew Member
Red Rooster
04.2020 - 05.2022
Tec NQ
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