- I enjoy helping others and giving back to the community
- Cooking
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I like working with my hands and fixing things
- Music
- Gardening
- Reading
- Interior Design
- Photography
Brooke Rose
Rubyvale
Summary
Dynamic and compassionate professional with experience at Woolworths and as a Sole Trader, specializing in daily living support and housekeeping tasks. Excelled in enhancing client satisfaction through exceptional emotional support and health and safety awareness, fostering strong relationships and achieving significant improvements in clients' well-being and independence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
NDIS Support Worker
Sole Trader
10.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Private House Cleaner
Sole Trader
11.2008 - 11.2018
- Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
- Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
- Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
- Enhanced client satisfaction by providing thorough and efficient cleaning services tailored to individual needs.
- Developed strong client relationships by consistently exceeding expectations and addressing concerns promptly.
Deli Team Member
Woolworths
02.2003 - 10.2008
- Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Education
High School Diploma -
Western Heights Collage
Geelong, VIC12-1999
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Meal preparation
- Transportation assistance
Certification
- ServSafe Food Handler's Certification
- Vic Driver's License
- CPR/AED Certification
- First Aid Certification
- RSA Certifcation
Interests
Timeline
NDIS Support Worker
Sole Trader
10.2018 - Current
Private House Cleaner
Sole Trader
11.2008 - 11.2018
Deli Team Member
Woolworths
02.2003 - 10.2008
- ServSafe Food Handler's Certification
- Vic Driver's License
- CPR/AED Certification
- First Aid Certification
- RSA Certifcation
High School Diploma -
Western Heights Collage
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