Brooke Ryan
Marsden,QLD
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Greenfield Tavern
12.2023 - 09.2024
- Providing quality customer service within a gaming room.
- Ensuring our gaming room is running effectively.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Royal Hotel
05.2021 - 01.2023
- Providing quality customer service within a gaming room.
- Ensuring our gaming room is running effectively.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Certificate IV - Youth Work
Campbelltown TAFE
Campbelltown,NSW04-2019
Certificate IV - Community Services
Campbelltown TAFE
Campbelltown, NSW08-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Clear and effective communication
- Cash register operation
- Alcohol awareness
- New hire training
- Managing a gaming room
Timeline
Bartender
Greenfield Tavern
12.2023 - 09.2024
Bartender
The Royal Hotel
05.2021 - 01.2023
Certificate IV - Youth Work
Campbelltown TAFE
Certificate IV - Community Services
Campbelltown TAFE
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