BROOKE SMALLMAN - COUTTS
Perth,WA
Summary
Highly motivated and dedicated worker with a proven ability to thrive in high-pressure situations. Consistently delivers exceptional experiences and satisfaction to both external customers and internal team members. Committed to fostering a collaborative environment and achieving success for the team and the organization. Demonstrates unwavering focus on surpassing productivity and service objectives daily.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store-person
Crown resorts Perth
06.2022 - Current
- Receipting goods and invoices
- Knowledge of WMS
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Computer knowledge
- Pick packing
- Palette jack and high reach
- Customer service
- Invoices / data entry
- Non Pos
- Leadership, High duties in warehouse
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Store Person
Chicken treat
07.2018 - 12.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Catering Assistant
Beaumonde Catering Company
11.2021 - 11.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Stocking and preparing glasses etc
- Collaborated with team members to execute seamless catering events for clients.
- Customer service
- Service
Store Associate
Deliver E Company
09.2021 - 11.2021
- Warehousing
- Pick packing
- General duties (cleaning)
- Invoices
Warehouse Worker
Atom Warehouse
03.2020 - 04.2020
- Pick Packing
- Invoices
Cleaning Assistant
Jacksons Cleaning Services
04.2018 - 06.2018
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
Education
Year 12 completion -
John Forrest Secondary College
Perth, WA01.2019
Skills
- Problem-solving
- Time management
- Warehouse operations
- Order fulfillment
- Stock control
- Teamwork
- Loading and unloading
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Team leadership
Additional Information
Can supply more references if needed.
Custom
- Graduated with completion of year 12 / WACE
- Certificate for Cert 11 in Business
- C-class license and own vehicle
- License to perform high risk - LF, 03/11/23, 03/11/28
Certification
- Year 12 Completion-John Forrest -2019
- Certificate II in Business
- Current Drivers License and own Vehicle
- Current Forklift License -LF-High Risk
Timeline
Store-person
Crown resorts Perth
06.2022 - Current
Catering Assistant
Beaumonde Catering Company
11.2021 - 11.2021
Store Associate
Deliver E Company
09.2021 - 11.2021
Warehouse Worker
Atom Warehouse
03.2020 - 04.2020
Store Person
Chicken treat
07.2018 - 12.2018
Cleaning Assistant
Jacksons Cleaning Services
04.2018 - 06.2018
- Year 12 Completion-John Forrest -2019
- Certificate II in Business
- Current Drivers License and own Vehicle
- Current Forklift License -LF-High Risk
Year 12 completion -
John Forrest Secondary College
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