Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Brooke Smith

Brooke Smith

Melbourne,Victoria

Summary

Pursuing a full-time role that presents professional challenges in a dynamic and encouraging environment.

Overview

7
7
years of professional experience

Work History

Barista

11.2021 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Toyworld

12.2018 - 01.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Red Rooster

06.2017 - 01.2019
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Mastered various positions within the fast-food environment, demonstrating versatility and adaptability as needed for optimal efficiency.

Education

Bachelor of Science - Health Science. Applied Science (osteopathy)

RMIT University
Melbourne, VIC
12-2024

Skills

  • Friendly and outgoing
  • Active listener
  • Excellent Communication
  • Professional Demeanor
  • Time Management
  • Teamwork and Collaboration
  • Continuous Improvement

Accomplishments

    Certificates:

  • Victorian RSA certificate 2019
  • Barista coffee making certificate 2021
  • First Aid Certificate 2022

    • Gymnastics 2008-2017:

  • Competed in a variety of competitions such as Victorian Championships and Nationals

Interests

  • Socialising with family and friends
  • Physical activities and sports
  • Spending time with my dog
  • Baking
  • Listening to music

Timeline

Barista

11.2021 - Current

Toyworld

12.2018 - 01.2020

Red Rooster

06.2017 - 01.2019

Bachelor of Science - Health Science. Applied Science (osteopathy)

RMIT University

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Brooke Smith