Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Sullivan Nicolaides Pathology
Gold Coast, QLD
07.2021 - Current
Collected specimens from diverse patient populations, including pediatric, adult, geriatric, and special needs, ensuring comfort and compliance.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Collected blood samples from patients following strict safety protocols.
Ensured blood specimen integrity for laboratory testing through precise selection of collection tubes and adherence to correct techniques.
Counseled patients to alleviate fears and improve cooperation during blood draws, enhancing overall patient experience.
Maintained a clean, safe, and organized work environment.
Communicated effectively with patients to ex
Responded quickly and effectively to emergency situations.
Documented patient information into electronic medical records system.
Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Scheduled appointments and managed patient flow to minimize wait times.
Used heel and finger prick methods to obtain blood from capillaries.
Prepared specimens for laboratory analysis and ensured proper labeling.
Education
Certificate 3 - Pathology
TAFE Queensland
QLD
08.2020
Certificate 3 - Aged Care
TAFE Queensland
QLD
06.2008
Skills
Specimen collection and storage
Geriatric phlebotomy
Pediatric phlebotomy
Palliative care
Patient assessment
Medical records & administrative maintenance
Household & environmental maintenance
Adhering with current Policy & Procedure, Legislation, updated online & one on one training