BROOKE THOMSON
Brookwater,Australia
Summary
Proactive and results-oriented professional with a proven track record at Plantation Homes, proficient in customer service and project management. Excelled in building client relationships and supporting sales teams. Skilled in written and verbal communication, demonstrating a professional attitude in high-stress environments.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Plantation Homes
Brisbane, QLD
01.2024 - 01.2025
- Built relationships with customers by providing friendly customer service.
- Streamlined administrative processes with effective support strategies.
- Provided consistent support for the sales team through close cooperation with colleagues.
- Coordinated meetings between the sales department and clients.
- Monitored and responded to emails and calls, ensuring timely communication with clients.
- Greeted clients in a professional manner and answered inquiries regarding housing features, pricing, and modifications.
- Organised personal and professional calendars with reminders for upcoming meetings and events.
- Developed essential documentation, including marketing and maintenance reports.
- Generated customised quotations tailored to clients' housing needs.
- Managed the electronic signing process by sending DocuSign documents to clients, ensuring prompt completion.
Hospitality
Grilld Springfield
Springfield, Australia
04.2022 - 12.2023
- Regular interactions with both clients and employees
- Managed time efficiently in order to complete all tasks within deadlines
- Excellent verbal and written communication skills
- Managed over 50 customers per day
- Working in peak stressful and busy conditions
Personal Assistant
Carla Curnow
Queensland, Australia
11.2022 - 12.2022
- Provided multifaceted services to career professionals by running errands, managing mail, and scheduling appointments.
- Provided general administrative support, including scheduling meetings and managing documentation. Documented and distributed meeting notes to identify, analyse, and improve workflows.
- Compiled and shared minutes of meetings to streamline operations.
Education
St Peters Lutheran College
Springfield, QLD11.2023
Skills
- Written and verbal communication
- Teamwork and Project Management
- Work Ethic
- Professional Attitude and Appearance
- Customer service
- Time management
- Flexible and Adaptable
- Training and Development
Timeline
Sales Assistant
Plantation Homes
01.2024 - 01.2025
Personal Assistant
Carla Curnow
11.2022 - 12.2022
Hospitality
Grilld Springfield
04.2022 - 12.2023
St Peters Lutheran College
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