Jemma Thornton
Wagga Wagga,NSW
Summary
Accomplished Crew Trainer at McDonald's Restaurant, adept in employee training and customer service, showcasing strong leadership and communication skills. Proven track record in enhancing team performance and efficiency through effective coaching and empathy. Excelled in fostering a collaborative environment, significantly improving service quality. Experienced Crew Trainer with 4 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
11.2020 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Korringal High School
Kooringal NSW11.2024
Skills
- Empathy and patience in dealing with individuals with disabilities
- Excellent communication and active listening skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Strong teamwork and collaboration abilities
- Ability to assist with personal care and daily living activities
Objectives
Someone who is compassionate and dedicated seeking an entry-level position as a Disability Support Worker and is willing to use my interpersonal skills and passion for helping others to make a positive impact on the lives of individuals with disabilities.
I am happy to embark on any further training as required for this role.
Certification
- First Aid Certification
Additional Information
Current Divers Licence
REFEREES
Michelle Blake : 0421971478
Timeline
Crew Trainer
McDonald's Restaurant
11.2020 - Current
High School Diploma -
Korringal High School
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