Brooke Thorrington

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

mailroom-

*Opened received mail and sorted into correct groups.

*worked within time frames required

*Ensured mail being sent was correctly addressed

*worked well within a team environment

Claims administrator-

*Worked well within a team environment, but also capable of working alone.

*completed tasks with the timeframe given

*answered communication in a timely manner

*was courteous and polite to members when answering phones

*handled or passed on to supervisors any complaints

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Collaborated with team members to achieve a cohesive and efficient store environment.