Brooke Tweedie

• Successfully planned and delivered events within tight timelines, clearly defining team responsibilities and objectives.
• Maintained budget control across all events, ensuring resources were used efficiently and cost-effectively.
• Trained and supported junior team members in daily event operations, improving overall team capability.
• Managed supplier relationships and negotiated competitive rates to maximise value and service quality.
• Oversaw all administrative processes including bookings, contracts, invoicing, event schedules, and promotional content.
• Built and nurtured strong relationships with clients, suppliers, and stakeholders to drive repeat business and positive outcomes.
• Collaborated closely with clients to understand their goals and delivered tailored event solutions.
• Developed and implemented effective sales strategies that increased client engagement and bookings.
• Created customised event proposals aligned with client needs, consistently meeting and exceeding sales targets.
• Analysed client feedback and market trends to identify areas for improvement and new business opportunities.

• Delivered tailored turf solutions by understanding client needs and building strong, trust-based relationships.
• Managed social media platforms to increase brand visibility and engage with potential customers.
• Drove sales by confidently promoting products and providing expert advice to both new and existing clients.
• Created and shared relevant content to support marketing campaigns and generate new business leads.
• Handled day-to-day customer enquiries, ensuring prompt responses and a high standard of service.

• Managed high call volume, ensuring timely response and effective resolution to all customer concerns
• Proactively identified customer needs and matched them with the right solutions to increase sales performance.
• Supported clients with ongoing advice and encouragement, improving satisfaction and results.
• Collected and reviewed client feedback to recommend practical service enhancements.
• Contributed to business growth by consistently meeting individual sales targets and supporting wider team goals.

• Assisted clients with property inquiries, scheduled appointments, and maintained detailed records.

• Stayed updated on the local real estate market to create effective marketing materials.
• Collaborated with team members to ensure smooth operations and client satisfaction.

• Assisted with property inspections, lease agreements, and rent collection to ensure smooth operations.
  • Collaborated with team members to maximise property performance and uphold property management principles.