Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brooke Werleman

South Yarra,VIC

Summary

Customer-oriented Store Manager offering over 9 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages a team of store associates and assistant managers.

Overview

9
9
years of professional experience

Work History

Sales Assistant, Assistant Manager, Store Manager

Gorman
Brighton, Victoria
03.2022 - Current
  • Delegated work to staff, setting priorities and goals.
  • Analyzed financial data to identify areas of improvement to promote tailored sale techniques.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Head Hostess

Urban Provedore
South Yarra, Victoria
11.2020 - 03.2022
  • Provided quality customer service to enhance customer satisfaction
  • Assisted managers with quickly resolving service and food related issues.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.

Sales Associate

Lala
Laguna Beach, California
06.2015 - 06.2019
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.

Education

Bachelor of Arts, International Relations -

Swinburne University of Technology
01.2023

High school Diploma -

Laguna Beach High School
01.2019

Skills

  • Promotional planning
  • Payroll Management
  • Employee Training
  • Loss Prevention
  • Retail Inventory Management
  • Performance Reviews

Accomplishments

  • Grand Challenges: Reckoning with Racism, Best on the Day Individual Presentation

Timeline

Sales Assistant, Assistant Manager, Store Manager

Gorman
03.2022 - Current

Head Hostess

Urban Provedore
11.2020 - 03.2022

Sales Associate

Lala
06.2015 - 06.2019

Bachelor of Arts, International Relations -

Swinburne University of Technology

High school Diploma -

Laguna Beach High School

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Brooke Werleman