Summary
Overview
Work History
Education
Skills
Date Of Birth
References
Timeline
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BROOKE WHALE

BROOKE WHALE

Melbourne,VIC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks, offering support and proactively identifying and resolving problems. A responsible, punctual and productive individual when working with little to no supervision. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Enrolment Processing Assistant

ELECTORAL COMMISSION NZ
07.2023 - 11.2023
  • Edit and maintain the Electoral Database
  • Review and update the database based on physical and electronic forms
  • Effective communication skills both in person and email
  • Work with confidential documents
  • Accuracy when entering data
  • Analyse data to identify patterns and discrepancies
  • Validate incoming physical mail
  • Ability to stay focused
  • Liaise with enrolment teams around New Zealand
  • Collate accurate and relevant statistics where appropriate
  • Strong ability to perform assigned tasks swiftly

Waitress (Front of House)

MEXICO PETONE RESTAURANT NZ
04.2022 - 09.2022

Medical Receptionist/Administrator

THORNDON EYE CLINIC NZ
05.2020 - 03.2022
  • Assisted/led in office administration tasks
  • Calling/greeting/registering patients
  • Organized and managed appointments through the MedTech system
  • Billing/invoicing patients through the MedTech system
  • Pre-operative care – dressing/hydration/comfort/forms
  • Managed patients prior/post-appointment
  • Office documentation, filing and ensuring surgical/medical records are complete and confidential
  • Contacted patients regarding surgical and post-operative care
  • Communicated with other medical, laboratory and administrative personnel
  • Liaised with doctors regarding patient care
  • COVID-19 precautionary measurements/questions.

Waitress (Front of House)

MEXICO PETONE RESTAURANT NZ
08.2018 - 04.2020
  • Front of house/customer service
  • Managing people, tasks, money, and time
  • Bar and food service
  • Manage bookings
  • Ensuring the team and I perform to a professional standard.

Call Centre Representative

CASH CONVERTERS FINANCE OFFICE NZ
09.2017 - 06.2018
  • Inbound/outbound communication
  • Worked in a team environment
  • Managed the online help centre
  • Document/record communication
  • Directing customers to appropriate departments
  • Sympathetic, compassionate, and understanding attitude.

Sales Assistant

GLASSONS - QUEENSGATE MALL NZ
04.2016 - 09.2017

McCafe Crew Member

McDONALD’S, LOWER HUTT
10.2014 - 03.2016

Education

ST ORAN’S COLLEGE
Lower Hutt, NZ
01.2015

Skills

  • Data Compiling and Verification
  • Finance and Account Balancing
  • Paperwork Processing
  • Quality Assurance
  • Investigating Discrepancies
  • Great Communicator
  • Eager To Learn
  • Friendly and Approachable
  • Challenge Seeker
  • Experience Working Under Pressure
  • Reliable
  • Email/Computer Literate (Microsoft Office)
  • Well Organized
  • Excellent Time Management
  • Enthusiastic Multi-Tasker
  • Problem-Solver
  • Compassionate
  • Full NZ Driver’s License
  • Triple Vaccinated Against COVID-19

Date Of Birth

21/10/1997

References

Available on request

Timeline

Enrolment Processing Assistant

ELECTORAL COMMISSION NZ
07.2023 - 11.2023

Waitress (Front of House)

MEXICO PETONE RESTAURANT NZ
04.2022 - 09.2022

Medical Receptionist/Administrator

THORNDON EYE CLINIC NZ
05.2020 - 03.2022

Waitress (Front of House)

MEXICO PETONE RESTAURANT NZ
08.2018 - 04.2020

Call Centre Representative

CASH CONVERTERS FINANCE OFFICE NZ
09.2017 - 06.2018

Sales Assistant

GLASSONS - QUEENSGATE MALL NZ
04.2016 - 09.2017

McCafe Crew Member

McDONALD’S, LOWER HUTT
10.2014 - 03.2016

ST ORAN’S COLLEGE

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