Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
BusinessDevelopmentManager

Brooke Willats

Gold Coast,QLD

Summary

I have the ability to work as a team member or autonomously. I have been extremely effective at meeting specific deadlines; possess excellent customer service and people skills, planning and organisation. I also have a high ability providing excellent service, I am polite, well mannered, well groomed with excellent Hotel Bar and Nightclub management skills. My referees will attest to the fact that I show enterprise and initiative, I also have the ability to produce detailed and accurate reports an analysis after each of my duties. I can work under pressure in an organised manner as that’s what I’m used to doing.

I look forward to hearing from you.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Supervisor JW Marriot Hotel (Housekeeping)

Eric Liu
Gold Coast, Qld
06.2024 - Current
  • Can work in a busy environment quickly and efficiently to make sure our 5 star guests are looked after and treated with the utmost respect
  • I have an eye for detail and a very approachable personality so as to work in a team environment
  • I'm a great teacher and love to show tricks of the trade to my workers so as to get the job done quickly with 5 star cleanliness.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Cleaner Supervisor

Trident Services Australia
Robina, QLD
03.2023 - Current
  • Overseeing of all staff 30 + and allocating roles and positions all over Robina Town Centre Shopping Centre … working as a team alongside Security and Maintenance
  • All health and safety aspects and access to chemicals and PPE along with Walkie Talkies and overseeing of all cleaning of all areas of the centre … I provide full training of cleaning staff and create a nice calm work place for my cleaners to work in.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Domestic Cleaner and Commercial Cleaner

Alma Group Michelle Nelson
Gold Coast, QLD
02.2021 - Current
  • Working for a busy cleaning company alongside my good friend … very efficient and reliable in all that I do … I take pride in seeing great results …
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.

Dance Co-ordinator/Choreographer

Fever Productions
01.2000 - Current
  • Organising dancing girls, costumes and choreography
  • Managed all aspects of recruitment of staff
  • Money handling
  • Travelling the world, opening up dance clubs, overseas in London and Chicago and performing as a Las Vegas Showgirl for 2 years
  • Organising girls, costumes and choreography, hiring and firing of staff and money payments.

Senior Sales Representitive

Axis Telecoms
06.2010 - 09.2014

General Manager

Berlin Bar
06.1999 - 01.2005
  • Tills z reads..Security .Djs ...Bar ...Rest ...ordering of Alcohol ..hiring Firing..Rostas..Finished 2012

Education

Hotel Licence -

Sydney Tafe College

Hotel Gaming Certificate -

Sydney Tafe College

Realestate Sales Certificate - Realestate

Complete Property Training
Gold Coast Exhibition Centre
06.2015

RSA -

Burliegh Bears
Burleigh Heads, QLD
01.2012

Liquor Licence - Poker Machines , Bar , Restaurant, Nightclub

Berlin Bar
01.2000

Skills

  • Identify legal and ethical requirements of property sales to complete work
  • Verified professional phone ability
  • Workplace Health and Safety
  • Time Management
  • Thoroughness
  • Team Work
  • Sales and Marketing
  • Resilience
  • Punctual
  • Proactive Attitude
  • Neat Personal Presentation
  • Menu Preparation food beverage
  • Customer Service
  • Commercial cleaning
  • Booking functions party events
  • Autonomy Gaming and PR

Certification

Evidence of Full Covid-19 Vaccination

References

  • Eric Liu, 0422965899
  • Kylie M'callister, 0437880403

Timeline

Supervisor JW Marriot Hotel (Housekeeping)

Eric Liu
06.2024 - Current

Cleaner Supervisor

Trident Services Australia
03.2023 - Current

Domestic Cleaner and Commercial Cleaner

Alma Group Michelle Nelson
02.2021 - Current

Senior Sales Representitive

Axis Telecoms
06.2010 - 09.2014

Dance Co-ordinator/Choreographer

Fever Productions
01.2000 - Current

General Manager

Berlin Bar
06.1999 - 01.2005

Hotel Licence -

Sydney Tafe College

Hotel Gaming Certificate -

Sydney Tafe College

Realestate Sales Certificate - Realestate

Complete Property Training

RSA -

Burliegh Bears

Liquor Licence - Poker Machines , Bar , Restaurant, Nightclub

Berlin Bar

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Brooke Willats