Brooke Zeimer
Coomera,QLD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Despatch / Compliance /Security Officer
Toll People
08.2021 - 12.2023
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Directed dispatching, routing, and tracking of numerous fleet vehicles.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Drug, alcohol and covid testing
- Production management
Shift Leader Manager
Guzman Y Gomez
04.2017 - 02.2018
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Operations Manager
As Clean As
11.2014 - 01.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Assisted with post-construction cleanup and maintenance.
- Developed safe and efficient workflows for construction projects.
- Processed timecards and payroll data for team of employees.
Stonemason
Clasical Stone
04.2011 - 11.2014
- Measured, cut and smoothed stone to maximize fit and complete attractive work for customers.
- Cleaned off excess materials and polished surfaces to achieve ideal smoothness and reflectivity.
- Organized patterns, plans and supplies to efficiently prepare for each job.
- Working at heights.
- Use of power tools and hand tools.
Sales Assistant
Coles Supermarket
01.2009 - 03.2011
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Completed physical inventory counts each month.
- Conducted inventory and restocked items throughout day.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Tafe Queensland Rockhampton
QueenslandDiploma - Buisness And Managment
Tafe Queensland Rockhampton
Queensland2023
Skills
- Emergency Response
- Data Analysis
- Performance Monitoring
- Route Planning
- Environmental Awareness
- Vehicle Inspection
- Problem Solving
- Process Monitoring
- Staff / Production scheduling
- Process improvement
- Organizational skills
- Compliance management
Certification
- White card
- RSA
- Workplace drug and alcohol tester certificate HLTPA005
- First aid certificate
- CPR course
- Security licence
- SSAN clearance
- Police clearance
Timeline
Despatch / Compliance /Security Officer
Toll People
08.2021 - 12.2023
Shift Leader Manager
Guzman Y Gomez
04.2017 - 02.2018
Operations Manager
As Clean As
11.2014 - 01.2016
Stonemason
Clasical Stone
04.2011 - 11.2014
Sales Assistant
Coles Supermarket
01.2009 - 03.2011
High School Diploma -
Tafe Queensland Rockhampton
Diploma - Buisness And Managment
Tafe Queensland Rockhampton
Similar Profiles
Abrahim KamaraAbrahim Kamara
Dock Hand at Toll PeopleDock Hand at Toll People
Jordan ShillingfordJordan Shillingford
Dockhand at Toll PeopleDockhand at Toll People
Chase DeepChase Deep
Dock Hand at Toll PeopleDock Hand at Toll People
Kade DillonKade Dillon
Pick Packer at TOLL PEOPLEPick Packer at TOLL PEOPLE
Troy KitchinTroy Kitchin
Mechanical Fitter at Village Roadshow Theme ParksMechanical Fitter at Village Roadshow Theme Parks