Brooklyn Patroni
Mackay,Australia
Summary
Experienced Administrative Support Officer with 7 years of proven expertise in maintaining meticulous files and records, fostering strong professional relationships, and consistently meeting KPIs. Skilled in scheduling meetings, data entry and providing comprehensive administrative support to organisational leaders. Proficient in developing detailed reports and ensuring efficient office operations. Adept at utilising MS Office Suite and managing multiple tasks with accuracy and efficiency.
Overview
8
8
years of professional experience
Work History
Operational Support
Jet Group
Mackay, QLD
01.2024 - Current
- Working within the Field Service and Innovations and Design departments
- Providing a high level of administrative support to team members and leadership teams, creating and managing software systems for job and cost tracking
- Managing the team to ensure they are completing tasks assigned to them within the allocated timeframe and assisting where required
- Booking travel and accommodation, organise medicals, calendar and email management and managing training and induction schedules
- Customer service with internal and external customers and identifying improvement and efficiency opportunities within the business
Principal Consultant
WorkPac
Mackay, QLD
01.2021 - 01.2023
- Worked within the Technical Professional department specialising in white collar recruitment and working with leading mining companies such as BMA and Rio Tinto
- Established and maintained human resources related files with confidentiality
- Reviewed applications and resumes and shortlisted candidates
- Generated job descriptions and created SEEK advertisements
- Developed relationships with clients and candidates and ensured all KPI’s are met including targets, outcomes and all service requirements
- Completed weekly and monthly reporting, scheduled and conducted interviews with candidates
- Managed all candidate applications, including reference checking where necessary and compliance of their documentation from application to acceptance of role to the and onboard
- Utilised effective database management, including ensuring all client and candidate details and activities are accurately recorded in line with company policies and procedures
Administration Officer
Global Product Search
Dalrymple Bay Coal Terminal, QLD
01.2021 - 01.2023
- Day to day administration such as answering phones, office management, created, scheduled and attended meetings, archiving and file management, data entry /entry of training documents, purchasing through JDE: creating requisitions, goods receipting, order management, processing of Hazard Identifications and SLAMS
- Provided office support to superintendent, supervisors, senior supervisors and employees on a daily basis
- Created documents for staff when required, excel, word, PowerPoints and management of work orders, planned maintenance and job packs
Service Administrator
Hastings Deering
Mackay, QLD
01.2017 - 01.2020
- Completed certificate 3 within my time at Hastings Deering
- Answering internal and external calls, archiving and file management, data entry /entry of training documents, purchasing through AX: creating requisitions, goods receipting, order management, credit card reconciliation, travel bookings, timesheets entry
- Audited contractor management systems that holds information of employee’s vehicles, tooling and all personnel information
- Provided office support to foreman, supervisors, staff and employees on a daily basis
- Data entry, enquiries, procurement processing, entering of training and running reports in excel
Education
Certificate III - Business Administration
Migas/ Hastings Deering
01.2018
Certificate - S2 & S3
Sarina Discount Drug Store
01.2016
Certificate III - Early Childhood Education
Sarina State High School
01.2016
Skills
- System Management
- Advanced Administrative Proficiency
- Friendly
- Courteous
- Service oriented
- Effective Team Contributor
- Effective Task Management
- Talent Acquisition
- Recruitment Expertise
- Attention to Detail
- Skilled in Clear Communication
- SAP
- JDE
- Microsoft AX
- SEEK
- SharePoint
- Enablon
- Intelics
- Microsoft Office 365 experience
Websites
References
References available upon request.
Timeline
Operational Support
Jet Group
01.2024 - Current
Principal Consultant
WorkPac
01.2021 - 01.2023
Administration Officer
Global Product Search
01.2021 - 01.2023
Service Administrator
Hastings Deering
01.2017 - 01.2020
Certificate III - Business Administration
Migas/ Hastings Deering
Certificate - S2 & S3
Sarina Discount Drug Store
Certificate III - Early Childhood Education
Sarina State High School
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