Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bruce Forge

West Hoxton,NSW

Summary

Driven sales professional with a proven track record in the Fastening and Industrial products , excelling in customer relations and sales expertise. Consistently achieved top performer status by enhancing client satisfaction and driving revenue growth through cold calling and relationship building. Adept at utilizing CRM software to optimize sales processes and exceed targets.

Extremely motivated to grow sales from an existing known customer base.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sales Representative

Konnect Fastening Systems
02.2019 - 08.2025
  • Bettered client satisfaction by addressing concerns promptly and providing exceptional follow up service.
  • Generated additional sales opportunities with upselling and cross-selling products.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Sales Executive

East Coast Fasteners
02.2015 - 02.2019
  • Grew sales and service targets by cold calling and securing new customer relationships.
  • Explored sales opportunities and possible leads to generate sales goals and increase profits.
  • Followed up quotes and enquired for non committal feed back.

Branch Manager

Coventry Fasteners
05.2004 - 02.2015
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure budgets were met or exceeded.
  • Strengthened relationships with key clients, securing long-term partnerships
  • Maintained friendly and professional customer interactions with key customers.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for moderate efficiency changes, ensuring more timely execution of tasks.

Education

No Degree -

Junee High School
Junee, NSW

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Cold calling

Certification

Certificate 4 OH&S

Timeline

Sales Representative

Konnect Fastening Systems
02.2019 - 08.2025

Sales Executive

East Coast Fasteners
02.2015 - 02.2019

Branch Manager

Coventry Fasteners
05.2004 - 02.2015

No Degree -

Junee High School

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Bruce Forge