Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bruce Leung

Chatswood,NSW

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


A hardworking and passionate job seeker with strong organizational skills eager to secure other staff. Ready to help the team achieve company goals.

Overview

4
4
years of professional experience

Work History

Food and Beverage Server/ Bartender

Oasis Dining At The Star Sydney
09.2021 - Current
  • Greeted guests warmly to foster a welcoming environment.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Offered specialty drinks, desserts and other premium items to maximize revenue.
  • Increased sales significantly by upselling higher-end products to customers.

Food and Beverage Server/ Bartender/Cashier

Harvest Buffet At The Star Sydney
09.2021 - 09.2022
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Food and Beverage Server/ Bartender/Cashier

Hong Kong Kitchen
08.2020 - 06.2021
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.

Poolside Server

Intercontinental Hotel Hong Kong
05.2017 - 10.2017
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Escorted customers to seats based on hostess recommendations and completed drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Bachelor Degree of Hotel Management - Hotel Management

The Hotel School Sydney
Sydney
2022

Undergraduate Qualifying Program -

Southern Cross University
Gold Coast
2019

No Degree -

Yan Chai Hospital No.2 Secondary School
Hong Kong
2017

Skills

  • Billing and Payment Processing
  • Restaurant Operation
  • Food and Beverage Preparation
  • Food Running
  • Transactions and Cash Handling
  • Specials Promotion and Upselling

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Food and Beverage Server/ Bartender

Oasis Dining At The Star Sydney
09.2021 - Current

Food and Beverage Server/ Bartender/Cashier

Harvest Buffet At The Star Sydney
09.2021 - 09.2022

Food and Beverage Server/ Bartender/Cashier

Hong Kong Kitchen
08.2020 - 06.2021

Poolside Server

Intercontinental Hotel Hong Kong
05.2017 - 10.2017

Bachelor Degree of Hotel Management - Hotel Management

The Hotel School Sydney

Undergraduate Qualifying Program -

Southern Cross University

No Degree -

Yan Chai Hospital No.2 Secondary School

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Bruce Leung