Bruce Nguyen
Denham Court
Summary
Dynamic Senior Technician with a proven track record at One Diversified, excelling in system installations and troubleshooting. Recognized for exceptional customer interaction and mentoring junior technicians. Adept at managing projects under pressure while ensuring safety compliance and quality control, contributing to successful outcomes in high-priority environments.
Experienced technical professional prepared for senior-level responsibilities. Capable of diagnosing and resolving complex technical issues with precision. Strong focus on team collaboration, ensuring seamless operations and optimal results. Reliable, adaptable, and skilled in troubleshooting, maintenance, and system optimization.
Overview
9
9
years of professional experience
Work History
Senior Technician
One Diversified
11.2019 - 03.2025
- Monitored and enforced safety measures to mitigate hazards.
- Installed new systems and equipments with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field install by demonstrating professionalism, technical expertise, and excellent communication skills.
- Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
- Calibrated projectors for optimal image quality at various venues according to screen size and lighting conditions.
- Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
- Pulled and terminated variety of cables.
Electrical Apprentice
The Champs Electrical
03.2016 - 09.2019
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Education
High School Diploma -
Pairiewood High School
Wetherill Park, NSW11-2015
Skills
- System installations
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Multitasking and organization
- Works Well Under Pressure
- Documentation and reporting
- Attention to detail
- Workload management
- Quality control
- Team Training
- Maintenance and repairs
- Customer interaction
- Audio cabling
- LED displays
- Screen installation
- Relationship building
- Multitasking Abilities
- Time management
- Problem-solving
- Teamwork and collaboration
- Cable organization
- Rack assembly
Timeline
Senior Technician
One Diversified
11.2019 - 03.2025
Electrical Apprentice
The Champs Electrical
03.2016 - 09.2019
High School Diploma -
Pairiewood High School
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