Bruna Rufino
Sydney,NSW
Summary
Dedicated and motivated professional with extensive experience in customer service, sales and administrative tasks. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Assistant Administrative Secretary
Public Supermarket
01.2022 - 05.2023
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Leadership Team Member
Hinode Group
03.2016 - 12.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Education
WHS General Construction Induction Training
Upskill Institute
Wollongong Rd, Arncliffe NSW 220509.2023
Traffic Controller
Upskill Institute
Wollongong Rd, Arncliffe NSW 220509.2023
Implement Traffic Control Plans
Upskill Institute
Wollongong Rd, Arncliffe NSW 220509.2023
Skills
- Traffic Sign Setup Knowledge
- Technical Specifications
- Materials Movement
- Safe Work Practices
- Basic Tools
- Site Installations
Timeline
Assistant Administrative Secretary
Public Supermarket
01.2022 - 05.2023
Leadership Team Member
Hinode Group
03.2016 - 12.2021
WHS General Construction Induction Training
Upskill Institute
Traffic Controller
Upskill Institute
Implement Traffic Control Plans
Upskill Institute
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