Bruno Maximo
Palmview,QLD
Summary
Professional with over 6 years of dedicated experience in customer service and management. Proficient in cultivating customer relationships, while demonstrating exceptional leadership and interpersonal skills to forge strong collaborative partnerships with both clients and internal teams. Proactive and results oriented professional with a passion for driving impactful outcomes in dynamic environments. Renowned for a remarkable talent in relationship-building that consistently translates into enhanced customer satisfaction and increased sales. A dependable, self-motivated individual capable of thriving in independent work settings. My ability to plan, organise, and prioritise tasks efficiently is widely acknowledged.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Bainbridge International
01.2018 - 07.2024
- Orchestrated and supervised all aspects of sourcing and procurement activities to secure suppliers, materials, and supplies
- Demonstrated leadership by training and mentoring warehouse personnel, fostering a skilled and motivated workforce increasing their efficiency in 15%
- Delivered exceptional customer service by directly interacting with clients, responding to inquiries, and addressing their needs
- Upheld the company's reputation for outstanding client relations
- Proactively identified and resolved issues throughout the supply chain, spanning from supplier relations, inbound logistics, goods receipting, dispatch, outbound logistics, to customer-facing processes
Logistics and Dock Service Representative
MYER
09.2016 - 12.2017
- Proficiently address customer inquiries and concerns, delivering exceptional service and building positive relationships
- Efficiently manage the receipt of goods, ensuring a smooth transition to the appropriate department, and maintaining meticulous inventory control
- Act as the initial point of contact for carriers, overseeing timely task execution and maintaining seamless communication
- Collaborate with the sales manager to develop and implement effective promotional sales strategies, contributing to business growth and success
Merchandiser
Bunnings - Greenlife
08.2015 - 08.2016
- Assisted customers in locating products and provided information about merchandise
- Ensured merchandise was organised and visually appealing according to company standards
- Worked closely with store management and other team members to achieve sales goals
Education
Administration | Business -
Uninove university
Sao Paulo, Brazil12.2009
Skills
- Microsoft Office
- MacOS
- Logistics Management
- Inventory and Stocking
- Operations Management
- Problem-Solving
- Safety standards
- Customer care
Visa Status
Australian Citizen
Timeline
Warehouse Manager
Bainbridge International
01.2018 - 07.2024
Logistics and Dock Service Representative
MYER
09.2016 - 12.2017
Merchandiser
Bunnings - Greenlife
08.2015 - 08.2016
Administration | Business -
Uninove university
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