Experienced security professional with over 20 years in venue and precinct security across NSW, including key roles at ICC Sydney, Sydney Harbor Foreshore Authority, and Venues NSW. Skilled in managing contracts, leading teams, and ensuring asset protection and safety at high-profile events and locations. I bring strong operational and stakeholder management experience, having worked closely with government agencies, emergency services, and contractors. I enjoy working in the security field and am committed to growing my career as opportunities arise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Security Manager
Venues NSW – Western Stadia
02.2024 - Current
Lead integrated security operations aligned with Venues NSW’s values and NSW Government directives
Oversee and manage SOC operations to ensure protection of physical and digital assets across key precincts
Coordinate with law enforcement, emergency services, and key stakeholders to deliver seamless event and precinct security
Drive contractor management processes, including contract negotiation, performance evaluation, compliance auditing, and issue resolution
Ensure security contractors adhere to KPIs, licensing requirements, and service agreements, taking corrective action when standards are not met
Develop and monitor budgets related to security services, including forecasting for asset upgrades and contractor resourcing
Develop emergency management procedures and alcohol/crowd management plans in collaboration with key stakeholders
Support training programs and development initiatives to ensure team performance, capability, and alignment with WNSW strategy
Lead integrated security operations aligned with Venues NSW’s values and NSW Government directives
Oversee and manage SOC operations to ensure protection of physical and digital assets across key precincts
Coordinate with law enforcement, emergency services, and key stakeholders to deliver seamless event and precinct security
Drive contractor management processes, ensuring adherence to KPIs, contract terms, and legislative compliance
Security Coordinator
Venues NSW Sydney Cricket Ground & Sydney Football Stadium
01.2020 - 02.2024
Perform the role of Chief Warden or Deputy Chief Warden for events and non-event periods as required
Security Contract Management, ensure contractors are adhering to process and procedures
Work to achieve a consistently safe environment for staff, contractors, visitors, and other stakeholders
Identify, assess, and plan for the elimination or minimization of security-based risks
Review and evaluate security and emergency trends and provide strategic advice on such matters
Lead and oversee investigations, incidents, and emergencies
Enforce Venues NSW condition of entry, issue infringement and banning notice as required
Conduct regular reviews across security and emergency operations and provide recommendations
Instil a customer focused security service to staff, ensuring that service delivery is timely, effective, and efficient and that it meets patron needs, corporate standards all while protecting VNSW assets
Work closely with the Security Systems Administrator to ensure all security and emergency systems are operating effectively and that staff are appropriately trained on their operations
Manage key and access permissions across staff and contractors
Oversee the operations of the Venues NSW Venue Operations Centre, including CCTV and analytics, to ensure compliance with legislative requirements
Monitor and review the Security department operational manual and communicate updates to security staff
Prepare security coordinators and venue security rosters to ensure appropriate resourcing during events, non-event/business/function periods, and caretaker periods
Manage and roster forecast security contractors
Ensure that all systems and processes related to precinct securing and access are followed by the venue security team in accordance with policy and procedures
Liaise with tenants, license holders, and other stakeholders regarding tenancy security requirements and ensure appropriate security measures for Venues NSW tenancies
Ensure the venue security team is adequately trained and resourced to respond to emergencies
Undertake regular drills to maintain the proficiency of security coordinators and venue security officers
Work collaboratively with internal and external stakeholders to provide exceptional service levels
Security Coordinator
ICC Sydney
09.2016 - 12.2019
Maintain an up-to-date knowledge of contemporary security practices and technology, as well as legislative requirements, industry standards, and publications
Ensure all staff act and work in accordance with the Security and Emergency Framework, Emergency Management Plan, and Security Operations Manual
Manage and coordinate the day-to-day delivery of security services following the security operations manual, policies, and procedures
Develop and monitor budgets related to security services, including forecasting for asset upgrades and contractor resourcing
Ensure that control rooms and security officers meet their set KPIs and KRAs
Implement training and evacuation programs for ICC Sydney staff and visitors
Assist in the development and monitoring of the Emergency Procedures Manual
Conduct pre-event planning to ensure that security and loading dock requirements are scheduled and resourced adequately
Manage Security Systems
Identify areas of risk and collaborate with appropriate partners to manage risk within the ICC Sydney Core Facilities and Precinct
Implement and enforce company policies, procedures, and standards
Conduct investigations when necessary and maintain accurate records of all violations and incidents
Liaise with police, fire, and emergency service personnel when required
Determine training needs and assess the competency of security teams in line with the learning and development strategy
Monitor security rosters and approve leave and timesheets
Train security staff in procedures and standards in accordance with the security department’s operational manual
Security Ranger Supervisor
Darling Harbour and the Rocks Circular Quay Precinct
01.2013 - 01.2016
Manage Security Operations between the two Precincts, Darling Harbour and The Rocks
Roster and Contract Management; forward rosters, assign shifts (contractual or ad hocs), and cover pull-outs as required
Administration; process sick leave, annual leave, and weekly time sheets
Enforce WHS within the workplace and medicate hazards/risks identified
Meeting clients’ daily expectations by providing reports, briefings, and updates, and completing ad hoc requests
Oversee event operations and ensure the activation is properly resourced by event guards
Monitor staff’s performance on shift; ensure all daily operational duties are met in high standards per SOPs and Policies
Provide ongoing training and mentoring for staff to upskill and improve their ability to perform required duties
Close out outstanding complaints, staffing issues, memos, and reports
Attend client meetings and conduct staff briefings
Maintain internal/external patrols of SHFA-owned lands and enforce Regulations as required
Conduct compliance checks with employees to ensure qualifications are current and relevant to the site venue
Conduct compliance checks on work permits issued by SHFA and ensure conditions set are adhered to
Enforce SHFA by-laws, and issue infringement notices as required
Liaise with Emergency Services as required
Education
CPP41519 Cert IV - Security Risk Analysis
Asset College
CPP40719 Cert IV - Security Management
Asset College
TAESS00014 - Make presentation and provide work skill instruction
Tafe
Certificate III - Security Operations
SECTA
Certificate II - Security Operations
SECTA
Skills
Security operations optimization
Emergency Response Leadership
Team coordination and management
Technology proficiency
Strategic security planning
Security systems management
Incident investigation
Physical security
Surveillance techniques
Certification
First Aid Certificate
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
Warden & Chief Warden Certificate
PUAFER005 Operate as part of an emergency control organization.
PUAFER006 Lead an emergency control organization.
Timeline
Assistant Security Manager
Venues NSW – Western Stadia
02.2024 - Current
Security Coordinator
Venues NSW Sydney Cricket Ground & Sydney Football Stadium
01.2020 - 02.2024
Security Coordinator
ICC Sydney
09.2016 - 12.2019
Security Ranger Supervisor
Darling Harbour and the Rocks Circular Quay Precinct
01.2013 - 01.2016
CPP40719 Cert IV - Security Management
Asset College
TAESS00014 - Make presentation and provide work skill instruction