BRYAN FITZGERALD
Bannockburn,VIC
Summary
Results-driven Manager of Mechanical Services with extensive experience in team leadership and hands-on training. Skilled in complex servicing and repair, customer interactions, and strategic planning for cost-effective operations. Proven ability to launch sales initiatives and enhance brand presence while delivering efficient routine services and repairs within the rail industry.
Overview
22
22
years of professional experience
Work History
Service Technician
UGL rail services
North Geelong, vic
12.2022 - Current
- Diagnosed mechanical issues in rail systems and equipment, ensuring operational efficiency.
- Performed routine maintenance on locomotives to enhance reliability.
- Collaborated with team to troubleshoot electrical problems, minimizing downtime.
- Provided technical support during emergency repair situations to restore functionality.
- Maintained service reports and repair records for enhanced quality assurance.
- Managed inventory of spare parts supplies and equipment efficiently.
- Assisted in ordering spare parts, ensuring timely repairs and replacements.
- Followed all safety protocols while working in hazardous environments to ensure worker safety.
Wagon Maintainer
Railtrain
melbourne , vic
02.2020 - 12.2022
- Conducted regular inspections of rolling stock to uphold quality control standards throughout project life cycle.
- Proposed ideas and solutions that improved team performance and project outcomes.
- Cultivated supportive relationships with colleagues and management to strengthen teamwork.
Workshop Manager
Nevermind Adventures
Geelong, vic
01.2017 - 04.2020
- Oversaw workshop activities, ensuring efficient workflow and timely completion of tasks
- Coordinated motor servicing tasks to meet customer needs and maintain service quality
- Managing logistics of vehicles entering and exiting workshop
- Researched, selected, and ordered parts to ensure availability for servicing and repairs
- Researching, selecting and ordering parts
- Delivering bikes and components locally and across Australia
- Facilitated sales of bikes by engaging customers and showcasing features.
- Capturing customer requirements
- Recommending products based on needs
- Liaising with staff to coordinate bookings and paperwork (such as wavers and insurance)
- Leading tour groups of 10 people across local and interstate motorcycle tours
Customer Service Representative
Monza Imports
01.2016 - 01.2017
- Stepping up to Team Leader role, with accountability for:
- Fitting customers in motorcycle safety gear and accessories
- Resolving dispatch and shipping problems
- Managing returns and warranty matters, with Credits department
- Delegated and dispatched daily orders to ensure timely fulfillment
- Delivering trade show merchandise
- Daily banking
Warehouse Assistant and Delivery Driver
Monza Imports
01.2014 - 01.2016
- Delivered packages efficiently across assigned routes ensuring timely arrivals.
- Picked and packed orders efficiently for timely dispatch to meet customer delivery schedules.
- Assisted in loading and unloading packages at distribution centers.
- Operated forklifts to move inventory within the warehouse.
- Received and organized incoming shipments from suppliers, ensuring accurate inventory records.
- Maintained vehicle cleanliness and compliance with safety standards daily.
Motorcycle Mechanic
Craig Dack Racing
01.2013 - 01.2014
- Assembling and maintaining bikes, leading rider to win 2 Australian titles and 1 international title
- Repaired motorbikes in high-pressure racing environment to ensure timely readiness for events
- Collaborated with motorcycle racing mechanics to optimize vehicle performance for competitive races
- Coordinated spare parts and supply delivery for each event
- Established stock levels and race procedures at each track to streamline operations
- Calculating fuel against race distances
- Supporting communications with media
Motorcycle Mechanic
Tim Campbell Motorcycles
01.2007 - 01.2012
- Building, maintaining and servicing motorbikes, including:
- Serviced road and dirt bikes to ensure optimal performance and reliability
- Serviced farm ATVs and UTVs
- Coordinated with dealerships for spare parts and resolution of complex servicing issues
- Conducted roadworthy and post-servicing tests to verify safety and compliance
- Supporting spare parts and bike sales
Painter / Labourer
Scott Goldsworthy
01.2007 - 12.2007
Apprentice Motorcycle Mechanic
Roe Motorcycles and Mowers
01.2004 - 01.2007
Education
Certificate III - Automotive Technology, Light Engines
Kangan Batman Tafe
Coburg01-2009
Skills
- Motorbike Assembly and Servicing
- Post-Service Testing
- Roadworthy Certificate Testing
- Servicing Logistics
- Parts Procurement
- Interstate and Local Delivery
- Racing Mechanics
- Workshop Operations
- warehousing operations and movements
- nationally recognized rolling stock shunt cert
- SARC cert
- Punctual and reliable
References
- Tim Campbell, Former employer, Tim Campbell Motorcycles, 0409 802 933
- Jason Childs, Former Workshop Manager, Roes Motorcycles and Craig Dack Racing, 0409 003 193
- Martin Roberts, Fleet Manager, UGL Rail, 0413 864 537
Professional Development
- Heavy Rigid Synchromesh Truck Licence
- HRW Forklift Licence
- Full Car and Motorcycle Licence
Timeline
Service Technician
UGL rail services
12.2022 - Current
Wagon Maintainer
Railtrain
02.2020 - 12.2022
Workshop Manager
Nevermind Adventures
01.2017 - 04.2020
Customer Service Representative
Monza Imports
01.2016 - 01.2017
Warehouse Assistant and Delivery Driver
Monza Imports
01.2014 - 01.2016
Motorcycle Mechanic
Craig Dack Racing
01.2013 - 01.2014
Motorcycle Mechanic
Tim Campbell Motorcycles
01.2007 - 01.2012
Painter / Labourer
Scott Goldsworthy
01.2007 - 12.2007
Apprentice Motorcycle Mechanic
Roe Motorcycles and Mowers
01.2004 - 01.2007
Certificate III - Automotive Technology, Light Engines
Kangan Batman Tafe