Driving, Traveling, Playing Football, Watching Movies, Watching Football and Tennis
Nyan Lynn Maung
Roleystone,WA
Summary
Capable restaurant employee knowledgeable about bar operations practices and bringing natural leadership and top-notch planning abilities. Focused on profit maximization through improved cost controls and strategic promotions. Talents include building strong teams and training employees in customer service and sales.
Reliable individual proudly offering 10+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
1
1
Language
Work History
Assistant Bar Manager
Cruise And Maritime Voyages
London , UK
05.2019 - 03.2020
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Head Bartender
Cruise And Maritime Voyages
London , UK
10.2016 - 02.2019
- Closed out cash register and prepared cashier report at close of business.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Cruise And Maritime Voyages
London, UK
06.2013 - 10.2016
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Completed requisitions to maintain required stock par levels.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
Hapag Lloyd Cruise Line
Hamburg, Germany
04.2012 - 01.2013
Bartender
Star Cruises
Singapore , Singapore
07.2008 - 07.2010
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Assistant Bartender
Star Cruises
Hong Kong, Hong Kong
06.2006 - 05.2008
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails.
- Removed empty dishes and silverware, collected trash, and sanitized surfaces.
- Helped bartender keep bar area tidy, clean and stocked.
- Collected, washed, polished, and replaced glasses.
- Learned how to make wide variety of mixed drinks.
Education
Economics
Dagon University
Yangon, Myanmar 06.2001 - 02.2004
Skills
Verbal and written communication
undefinedCertification
Security Awareness Training , Department of Marine Administration, Myanmar
Interests
Timeline
Security Awareness Training , Department of Marine Administration, Myanmar
12-2020
Security Training for Seafarers With Designated Security Duties , Department of Marine Administration, Myanmar
12-2020
Documentary Evidence for Rating Serving on Passenger Ship , Department of Marine Administration, Myanmar
12-2020
Assistant Bar Manager
Cruise And Maritime Voyages
05.2019 - 03.2020
Managing Integrated Pest Control (Level 3) , Nutrastat Onboard Training, UK
09-2017
Pest Control Applicator Course (Level 2), Nutrastat Onboard Training, UK
05-2017
Head Bartender
Cruise And Maritime Voyages
10.2016 - 02.2019
Crowd Management; Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces, Marico Seafarer Training Centre, Myanmar
12-2015
Crisis Management and Human Behavior; Passenger Safety, Cargo Safety and Hull Integrity, Marico Seafarer Training Centre, Myanmar
12-2015
Proficiency in Survival Craft and Rescue Boats other than Fast Rescue Boats , Department of Marine Administration, Myanmar
06-2015
Bartender
Cruise And Maritime Voyages
06.2013 - 10.2016
Bartender
Hapag Lloyd Cruise Line
04.2012 - 01.2013
Bartender
Star Cruises
07.2008 - 07.2010
Assistant Bartender
Star Cruises
06.2006 - 05.2008
Economics
Dagon University
06.2001 - 02.2004
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