Bryan Eduardo Cisnero Andrade
System Engineer
Brisbane
Summary
Junior Systems Engineer with 1 year of experience in support system and network design. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Help Desk Technician
Banco Bolivariano
02.2018 - 11.2018
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, modified, and repaired software and hardware to resolve technical issues.
IT Intern
West Moreton Health
10.2023 - 02.2024
- Design and implementation of the logical and physical network topology.
- Network configuration (IP, routing protocols).
- Development of informative manuals on topological designs.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
Technical Support Engineer
AB InBev
02.2019 - 03.2020
- Provided technical support to external and internal customers
- Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
- Documented faults and bugs for referral to development staff for use in updates.
Education
Advance Diploma - Information Technology
Canterbury Technical Institute
Brisbane, QLD 04.2001 -
Bachelor of Computer Science - Computer And Information Systems
Universidad Politecnica Salesiana
Guayaquil 04.2001 -
Skills
Customer service expert
Certification
Cisco Certified Network Associate (CCNA) - Cisco Systems.
Timeline
IT Intern
West Moreton Health
10.2023 - 02.2024
Cisco Certified Network Associate (CCNA) - Cisco Systems.
03-2019
Technical Support Engineer
AB InBev
02.2019 - 03.2020
Help Desk Technician
Banco Bolivariano
02.2018 - 11.2018
Advance Diploma - Information Technology
Canterbury Technical Institute
04.2001 -
Bachelor of Computer Science - Computer And Information Systems
Universidad Politecnica Salesiana
04.2001 -
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