A strong worker with several years of experience in customer service-based roles. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Yatala pies
Yatala, Qld
02.2024 - Current
Greet customers swiftly and sincerely.
Tracked inventory levels of necessary supplies such as utensils, straws, and napkins.
Ensure large crowds are kept under control.
Prepare food to health and safety standards.
Explained menu items, took orders and delivered food courses according to instructions.
Worked with managers to report and resolve customer issues or concerns.
Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
Sales and Marketing Intern
the club at parkwood village
Napper Rd, Qld
03.2022 - 07.2023
Created content for social media platforms, including website copy, blog posts, and email campaigns.
Assisted in the development of promotional materials such as brochures and flyers.
Provided support in the organization of events such as conferences, trade shows, and seminars.
Monitored competitor activities to ensure competitive advantage in the marketplace.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Catering Staff Member
the club at parkwood village
Napper Rd, Qld
03.2022 - 07.2023
Assisted catering manager with setting up the event space and ensuring all necessary items were present.
Set up banquet tables and chairs in accordance with event specifications.
Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
Ensured that all food was served promptly and properly presented according to standards set by the caterer.
Stocked beverage stations prior to each meal service period with appropriate supplies such as cups, napkins, utensils, condiments.