Bryce Apsey
Pipers Creek,VIC
Summary
Detail-oriented, organised and meticulous employee. Works at fast pace to meet tight deadlines without compromising safety & security guidelines. Enthusiastic & flexible team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
Freelance Graphic Designer
02.2020 - Current
- Communicated with clients about their needs & wants
- Acted with professionalism when dealing with complaints & criticism
- Assisted in archiving the customers goal
- Creating high quality vectors suited to the client
Belles Hot Chicken
Hospitality
09.2023 - 01.2024
Resident Service Officer
Department of Justice
09.2020 - 02.2022
- Following & Directing Sanitisation Procedures
- Directing & Advising passengers coming in where required
- Communicated to the residents with professionally when a concern/complaint was brought up
- Assisted residents with disabilities & special requirements
- Understanding Doffing & Donning procedures with a quarantine environment
- In a Team environment followed directions to complete our tasks
- Handled public abuse with professionalism while retroactively defusing the situation
- Responded to patient telephone calls while ensuring the provision of excellent service
- Communicated with my team in assisting passengers & residents
- Undertook shift-work that didn't hinder my abilities
- Training new staff & members
Arrival Agent (Christmas Casual)
DNATA Melbourne Airport
11.2018 - 02.2019
- Assisted with boarding & departing passengers
- Directing & advising passengers where required
- Communicated to the passenger professionally when a concern/complaint was brought up
- Assisted passengers with disabilities & special requirements
- Understanding safe handling & other security procedures relevant to the aviation industry
- In a Team environment followed directions to complete our tasks
- Communicated with my team in assisting passengers, Undertook shift-work that didn't hinder my abilities
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Arrival Agent (Christmas Casual)
DNATA Melbourne Airport
10.2017 - 02.2018
Education
Associate of Arts - Design & Technology
RMIT University
WFH11.2024
Skills
Graphic Design
Adobe Creative Suite
Deadline Adherence
Project Management
Digital Design
Team Collaboration
Work Planning and Prioritization
Communication
Languages
Tamil
Limited Working
Training
- 2020 - Fit Mask Check & IPC Training, Hotel Quarantine (DOJ)
- 2017 - Graduated Year 12, Girton Grammar School
- 2016 - Statement of Attainment-Food Hygiene, Bendigo Tafe
- 2016 - Certificate III in Information and Technology (VET), Girton Grammar School
Skillsummary
- Excellent Communication Skills With Customers from working at DNATA
- Confident user of Microsoft Word (Advanced), Excel (Intermediated), Powerpoint (Advanced), MicrosoftTeams (Advanced) Photoshop (Advanced), Adobe Illustrator (Advanced), Adobe InDesign (Intermediate), Adobe Dreamweaver (Basic) and Blender (Basic)
- Demonstrated the ability to self-manage and also work cooperatively in teams where appropriate while working at DNATA
- Well developed organisational skills developed through coordinating Shiftwork at a fast-paced industry at DNATA
- Able to apply my Creativity when needed to think out side of the box.
- Competent at solving Technical issues as a result of Studying at RMIT University
- Excellent at Inclusion as a result of working in teams over the years
- Excellent at following directions Responsibly & Respectably
- Deliver as per Policy and Procedure
References
- Joey Young
- Supervisor / Resident Service Officer, CQV
- 61+ 418 275 642
- jiyoung@bigpound.com
Timeline
Belles Hot Chicken
Hospitality
09.2023 - 01.2024
Resident Service Officer
Department of Justice
09.2020 - 02.2022
Freelance Graphic Designer
02.2020 - Current
Arrival Agent (Christmas Casual)
DNATA Melbourne Airport
11.2018 - 02.2019
Arrival Agent (Christmas Casual)
DNATA Melbourne Airport
10.2017 - 02.2018
Associate of Arts - Design & Technology
RMIT University