Summary
Overview
Work History
Education
Skills
Languages
Training
Skillsummary
References
Timeline
Generic

Bryce Apsey

Pipers Creek,VIC

Summary

Detail-oriented, organised and meticulous employee. Works at fast pace to meet tight deadlines without compromising safety & security guidelines. Enthusiastic & flexible team player ready to contribute to company success.

Overview

7
7
years of professional experience

Work History

Freelance Graphic Designer

02.2020 - Current
  • Communicated with clients about their needs & wants
  • Acted with professionalism when dealing with complaints & criticism
  • Assisted in archiving the customers goal
  • Creating high quality vectors suited to the client

Belles Hot Chicken

Hospitality
09.2023 - 01.2024

Resident Service Officer

Department of Justice
09.2020 - 02.2022
  • Following & Directing Sanitisation Procedures
  • Directing & Advising passengers coming in where required
  • Communicated to the residents with professionally when a concern/complaint was brought up
  • Assisted residents with disabilities & special requirements
  • Understanding Doffing & Donning procedures with a quarantine environment
  • In a Team environment followed directions to complete our tasks
  • Handled public abuse with professionalism while retroactively defusing the situation
  • Responded to patient telephone calls while ensuring the provision of excellent service
  • Communicated with my team in assisting passengers & residents
  • Undertook shift-work that didn't hinder my abilities
  • Training new staff & members

Arrival Agent (Christmas Casual)

DNATA Melbourne Airport
11.2018 - 02.2019
  • Assisted with boarding & departing passengers
  • Directing & advising passengers where required
  • Communicated to the passenger professionally when a concern/complaint was brought up
  • Assisted passengers with disabilities & special requirements
  • Understanding safe handling & other security procedures relevant to the aviation industry
  • In a Team environment followed directions to complete our tasks
  • Communicated with my team in assisting passengers, Undertook shift-work that didn't hinder my abilities
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Arrival Agent (Christmas Casual)

DNATA Melbourne Airport
10.2017 - 02.2018

Education

Associate of Arts - Design & Technology

RMIT University
WFH
11.2024

Skills

    Graphic Design

    Adobe Creative Suite

    Deadline Adherence

    Project Management

    Digital Design

    Team Collaboration

    Work Planning and Prioritization

    Communication

Languages

Tamil
Limited Working

Training

  • 2020 - Fit Mask Check & IPC Training, Hotel Quarantine (DOJ)
  • 2017 - Graduated Year 12, Girton Grammar School
  • 2016 - Statement of Attainment-Food Hygiene, Bendigo Tafe
  • 2016 - Certificate III in Information and Technology (VET), Girton Grammar School

Skillsummary

  • Excellent Communication Skills With Customers from working at DNATA
  • Confident user of Microsoft Word (Advanced), Excel (Intermediated), Powerpoint (Advanced), MicrosoftTeams (Advanced) Photoshop (Advanced), Adobe Illustrator (Advanced), Adobe InDesign (Intermediate), Adobe Dreamweaver (Basic) and Blender (Basic)
  • Demonstrated the ability to self-manage and also work cooperatively in teams where appropriate while working at DNATA
  • Well developed organisational skills developed through coordinating Shiftwork at a fast-paced industry at DNATA
  • Able to apply my Creativity when needed to think out side of the box.
  • Competent at solving Technical issues as a result of Studying at RMIT University
  • Excellent at Inclusion as a result of working in teams over the years
  • Excellent at following directions Responsibly & Respectably
  • Deliver as per Policy and Procedure

References

  • Joey Young
  • Supervisor / Resident Service Officer, CQV
  • 61+ 418 275 642
  • jiyoung@bigpound.com

Timeline

Belles Hot Chicken

Hospitality
09.2023 - 01.2024

Resident Service Officer

Department of Justice
09.2020 - 02.2022

Freelance Graphic Designer

02.2020 - Current

Arrival Agent (Christmas Casual)

DNATA Melbourne Airport
11.2018 - 02.2019

Arrival Agent (Christmas Casual)

DNATA Melbourne Airport
10.2017 - 02.2018

Associate of Arts - Design & Technology

RMIT University
Bryce Apsey