Bryce Gunton
Summary
Professional operations leader prepared for high-impact roles in dynamic environments. Recognized for driving efficiency and achieving results through collaborative team efforts and adaptable strategies. Possesses robust skills in process optimization and resource management. Proven history in operational leadership, spearheading key initiatives that streamline processes and enhance productivity. Expertise lies in strategic planning and effective team management. Skilled operations leader with a demonstrated ability to enhance efficiency and drive results. Excels in strategic planning, process optimization, and resource management, while maintaining a strong focus on team collaboration and adaptability to changing needs. Employers can rely on a reliable, results-driven professional with a track record of successful outcomes in dynamic environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Operation Manager
Best Pool Supplies
04.2018 - Current
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Representative
Ullrich Aluminium
12.2015 - 09.2016
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Area Manager
Alspec Alluminium
03.2013 - 12.2015
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Directed workforce planning, customer retention, and customer service management for multiple locations.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
Sales Branch Manager
Ullrich Alluminium
01.2010 - 02.2013
- Resolved customer complaints to maintain high level of satisfaction.
- Managed branch sales, customer service, finances and recordkeeping.
- Worked directly with customers and associates to handle internal and external complaints and objections.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth..
Sales Representative
Ullrich Alluminium
01.2006 - 01.2010
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
Storeman -internal Sales
Ullrich Alluminium
04.2004 - 01.2006
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Conducted research to address shipping errors and packaging mistakes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Landscape Yard Manager
Ashmore Garden World
06.2001 - 04.2004
- Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
- Purchasing stock and maintaining inventory control.
- Assisting customers with sales and product enquiries.
- Forklift loading and unloading trucks.
- Front - End loader driver loading materials.
- Coordinating customers deliveries.
Skills
- Client Relationship Management
- Operational Monitoring
- Performance Analysis
- Contract Compliance Management
- Strategic Business Development
- Service Excellence
- Operational Management
- Proven Sales Skills
- Operational Leadership
- Warehouse Management
- Effective Sales Presentations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to Operation manager after 2 years with the company Best pool supplies
- Working with Ullrich company Starting as a storeman /driver to internal sales for 2 years and promoted to sales representative . Has promoted to Branch manager on 2010.
- Working with Alspec Alluminium company i helped to establish a new branch in Cairns on 2013 as a Area manager, opening accounts and quickly becoming a major player in the market share in highly competitive environment.
Additional Information
will fill it later
Languages
English
Full Professional
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gardening
- I participate in low-impact exercises to strengthen core muscles
- Watching Movies and TV Shows
- Outdoor Recreation
- Music
- Food Tourism
- Camping
- Swimming
- Enjoy experimenting with different ingredients and flavors in the kitchen
Timeline
Operation Manager
Best Pool Supplies
04.2018 - Current
Sales Representative
Ullrich Aluminium
12.2015 - 09.2016
Area Manager
Alspec Alluminium
03.2013 - 12.2015
Sales Branch Manager
Ullrich Alluminium
01.2010 - 02.2013
Sales Representative
Ullrich Alluminium
01.2006 - 01.2010
Storeman -internal Sales
Ullrich Alluminium
04.2004 - 01.2006
Landscape Yard Manager
Ashmore Garden World
06.2001 - 04.2004
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