Bryce Higgins
Maryland
Summary
Bringing strong organizational skills and multitasking abilities to support team success. Experienced in customer service and effective communication, eager to leverage my expertise in a dynamic new role and contributing to innovative solutions and team growth.
Overview
18
18
years of professional experience
Work History
Vehicle Technician/ Accessories Fitter
Loadrail Roof Racks
01.2021 - 07.2024
- Accessories Installation - Fitment of wide variety of vehicle accessories including bullbars, winches, steps, towbars, roof racks, canopies, roller shutters and more
- Tradie van fitouts including custom flooring and shelving
- Underbody work - suspension, long range fuel tanks, underbody protection & exhaust systems.
- 12v electrical wiring of Lightbars, driving lights, beacons, uhf, reverse alarms, electric brakes.
- Use of hand, power & air tools
- General workshop duties including maintaining safe & clean work area
- Customer Interaction
Apprentice Chef
Happy Wombat
09.2019 - 12.2020
- Food preparation
- Good knowledge of food, flavours and cooking skills
- Following Chef instructions
- Storing food supplies, portioning
- Kitchen equipment operation - fryers, grills, oven, electrical appliances
- Food plating and presentation
- Workflow optimization
- Following safe work practice & hygiene standards
- Maintaining & cleaning kitchen
- Maintaining & serving on Larder section
Trades Assistant /Labourer
R&R Murphy
03.2019 - 07.2019
- Use of hand, power and air tools
- Loading and unloading of vehicles
- Forklift operations
- General Fitting
- Labouring duties, maintaining clean workshop
- Reading and understanding technical drawings
- Assisting Tradesmen – Boilermakers & Spray Painters
Delivery Driver/ Warehouse Assistant
Eagles Plumbing
06.2018 - 12.2018
- Single & Multi-drop deliveries
- Loading & unloading vehicles including load securing
- Forklift Operations
- General Warehouse duties – keeping warehouse clean, pick & pack orders, receipting of goods, use of computer including specialised program (infor)
Senior Bartender / Relief Supervisor
Club Kotara – Kotara Bowling Club
01.2017 - 06.2018
- RSA, RCG, TAB, KENO
- Cash drawer procedures and reconciliation
- Bar opens and closes and lock up of premises
- Management & supervision of staff
- Maintaining gaming and TAB facilities, including payouts and fix errors
- Experience with eBET gaming systems
- Good Bar skills with multitasking during busy period
- Bar set-up, replenishment and rotation of stock, receiving deliveries, monitoring and maintaining stock levels
- Cellar maintenance and beer line cleaning
- Ability to motivate, mentor, train and encourage employees
- Bingo caller/Functions Host
Allrounder
Superstrike – Warners Bay
10.2016 - 05.2017
- Customer service, retail assistance, sales and marketing
- Interacting with customers
- Use of PA/microphone
- Cash Handling/Till operations
- Use of computerized control board
- Technical Support (Machine Maintenance)
- General Cleaning
Sales/Repairs/Assistant Manager
Cobblers Key - Charlestown
01.2012 - 01.2016
- Customer Service in Retail Environment
- Daily Financial Control of shop
- Money Handling, eftpos, banking, til reconciliation.
- Promotion of merchandise & services
- Merchandising
- Upselling and working towards kpi’s
- Problem Solving and Dispute resolution
- Shop presentation/ cleanliness of shop
- Stock control & ordering of stock
- Management of small team
- Training new staff
- Maintenance of equipment
- Key Cutting & Coding vehicle keys
- Watch repair/ Shoe Repair
- Engraving by hand & cnc laser
Fitting & Machining Apprentice
Jarvie Engineering
01.2007 - 01.2011
- Use of hand and power tools
- Loading and unloading vehicles
- Forklift operations
- Reading and understanding Technical Drawings
- Use of manual lathes, mills and Fitting duties.
- Hydraulics - Strip/Assess/Assemble
- Fabrication/welding experience
- Use of high pressure cleaning equipment
- Maintain clean work site
- General labouring duties
Education
Certificate III - Mechanical Engineering
TAFE NSW
Certificate III - Hospitality
TAFE NSW
Skills
- Customer Service
- Teamwork
- Workload Planning
- Organizational Skills
- Verbal Communication
- Written Communication
- Effective Communication
- Computer Literacy
- Training
- Mentoring
- Supervision
- Multitasking
- WHS Procedures
- Stock Control
References
- Matt Langridge, Owner/Manager, Loadrail Roof racks, 0410873707
- Trent Gow, Head Chef, HAPPY WOMBAT, 0400374918
Demonstrated Abilities
- High level of Customer Service
- Ability to work in a team-based environment or unsupervised
- Ability to plan workloads and organize resources
- Excellent verbal and written communication skills
- Effective communication skills across a range of ages and backgrounds
- Computer literate
- Ability to train & mentor staff
- Ability to supervise staff
- Ability to multitask
- Working knowledge and application of WHS procedures, maintaining a safe and clean work environment
- Experience with both manual and computerized stock control
Personal Information
Hobbies: Four wheel driving & working on vehicles, Photography, Camping/ Outdoors, Gaming (PS5), Pop Culture, D&D, MTG, Competitive Axe Throwing
Timeline
Vehicle Technician/ Accessories Fitter
Loadrail Roof Racks
01.2021 - 07.2024
Apprentice Chef
Happy Wombat
09.2019 - 12.2020
Trades Assistant /Labourer
R&R Murphy
03.2019 - 07.2019
Delivery Driver/ Warehouse Assistant
Eagles Plumbing
06.2018 - 12.2018
Senior Bartender / Relief Supervisor
Club Kotara – Kotara Bowling Club
01.2017 - 06.2018
Allrounder
Superstrike – Warners Bay
10.2016 - 05.2017
Sales/Repairs/Assistant Manager
Cobblers Key - Charlestown
01.2012 - 01.2016
Fitting & Machining Apprentice
Jarvie Engineering
01.2007 - 01.2011
Certificate III - Mechanical Engineering
TAFE NSW
Certificate III - Hospitality
TAFE NSW