Summary
Overview
Work History
Education
Skills
Personal Summary
Certification
Work Availability
Timeline
Generic

Bryce Hurley

Closeburn,QLD

Summary

I am currently a reliable and dedicated Warehouse Assistant with experience managing shipping, packing, receiving and inventory operations. I have shown that I am dedicated to accurate record-keeping, workplace safety and storage maintenance. I also have an employment history where I have shown that I am a dependable retail sales professional with experience in dynamic and high-performance environments. I have skill in processing transactions, handling cash, using registers and arranging merchandise on the shop floor. I can maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Furthermore, I have experience in being a Shift Manager during store opening hours, and have resolved customer issues and managed staff in place of the Store Manager during these shifts. I have skill in opening and closing the store as well as opening and closing the cash register and POS System. As a warehouse assistant I also list new inventory to our POS website and maintain up to date product profiles for existing inventory.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

The Store Of Requirement
Brisbane , QLD
01.2021 - Current
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Sorted and delivered materials to different work areas and staff.

Retail Assistant

The Store Of Requirement
Brisbane, QLD
01.2018 - 12.2020
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Greeted customers and helped with product questions, selections and purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Processed credit card and debit payments via Square systems, providing accurate charges and credits.
  • Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of some shifts.

Education

Bachelor of Science - Physics

Queensland University of Technology
Brisbane, QLD
12.2027

High School Diploma -

Ferny Grove State High School
Ferny Grove, QLD
12.2020

Skills

  • Problem Solving and Critical Thinking
  • Organization and Prioritization
  • Inventory Monitoring and Management and Contents Verification
  • Box and Container Packing and Order Checking
  • Damage Identification and Reporting
  • Invoice and Manifest Review
  • Product and Materials Sorting
  • Time Management
  • System Updating
  • Cleaning and Sanitizing
  • Use of Handheld Scanners
  • Computer Proficiency and use of Microsoft Office Applications
  • Excellent Written and Verbal Communication
  • Returns and Exchanges
  • Merchandise Receiving, Handling and Display
  • Available Nights, Weekends and Holidays
  • Inventory Management and Product Knowledge
  • Payment Processing and use of POS Software
  • Safety and Cleanliness Standards
  • Item Ticketing and Pricing
  • Register ans Store Opening and Closing
  • Attention to Detail

Personal Summary

Throughout my time at school and during my employment I have shown that I am a dedicated, intelligent, diligent and hardworking individual. I put a lot of effort into my work and strive to accomplish my goals and set tasks. As an individual I am dedicated to progress and acceptance within our communities. I personally identify as a transgender non-binary person and use the preferred name Rail and they/them pronouns. I also identify with other sexualities within the LGBTQIA+ Spectrum and am dedicated to making other queer people feel accepted and supported. I believe that I am a trustworthy and understanding individual that supports the people around me.

Certification

CERTIFICATE III IN AVIATION (REMOTE PILOT - VISUAL LINE OF SIGHT) (AVI30316)
From the SPECIALISED CAREER SOLUTIONS (RTO 32292) (32292)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse Assistant

The Store Of Requirement
01.2021 - Current

Retail Assistant

The Store Of Requirement
01.2018 - 12.2020

Bachelor of Science - Physics

Queensland University of Technology

High School Diploma -

Ferny Grove State High School

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Bryce Hurley