Bryce Lind
Melbourne
Summary
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. Aims to deliver exceptional service and contribute to welcoming environment.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Harvey Norman
07.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Hospitality Worker
The Local Metung
06.2024 - 12.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Retail Sales Associate
Sportspower
03.2024 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Hospitality Worker
Wy Yung Pub
03.2023 - 08.2023
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Enhanced dining experience for customers with meticulous attention to detail in table setting and order accuracy.
Education
Bachelor of Business - Commerce
Swinburne University of Technology
Melbourne, VIC03-2027
No Degree - VCE
Nagle Collage
Bairnsdale 10-2023
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
Timeline
Delivery Driver
Harvey Norman
07.2024 - 01.2025
Hospitality Worker
The Local Metung
06.2024 - 12.2024
Retail Sales Associate
Sportspower
03.2024 - 06.2024
Hospitality Worker
Wy Yung Pub
03.2023 - 08.2023
Bachelor of Business - Commerce
Swinburne University of Technology
No Degree - VCE
Nagle Collage
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