Bryn Grail
Currumbin,QLD
Summary
Experienced maintenance technician known for strong troubleshooting skills and exceptional customer service. Successfully conducted preventative maintenance and emergency repairs, minimizing downtime and enhancing guest experiences in hotel operations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Maintenance Technician
Novotel Hotel
Surfers Paradise, qld
02.2015 - 05.2026
- Performed preventative maintenance on HVAC systems and plumbing fixtures, reducing downtime.
- Troubleshot complex electrical and mechanical issues, ensuring minimal downtime for hotel operations.
- Responded swiftly to guest maintenance requests, improving overall guest satisfaction.
- Addressed emergency breakdowns immediately during scheduled shifts.
- Assisted in emergency repairs during peak hotel occupancy periods.
- Conducted routine inspections of hotel facilities and equipment to ensure operational efficiency.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Collaborated with building managers to identify needs and develop preventive maintenance schedules.
- Managed inventory of maintenance supplies and equipment for efficiency.
- Collaborated with housekeeping to maintain optimal room readiness standards.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Replaced HVAC filters during scheduled maintenance to promote system efficiency. and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Education
Cert 4 Plumbing & Drainage
Ashmore Tafe
Gold Coast01-2012
Skills
- HVAC troubleshooting
- plumbing maintenance
- preventive maintenance
- Plumbing repair
- Drywall repair
- Drywall installation
- Roof maintenance
- Building maintenance
- Blueprint and schematics
- Power and hand tool use
- complex problem solving
- emergency response
- time management
- customer service
- Mechanical aptitude
- Door hardware
- Door hardware
Certification
- NVQ 1-2 Plumbing & Heating September 1995
- Cert 4 in Plumbing & Drainage November 2014
- 30215 Old Course Construction on site Safety 2007
- All Safe Safety Training Accor Group March 2021
- Plumbing License 1304128
Timeline
Maintenance Technician
Novotel Hotel
02.2015 - 05.2026
Cert 4 Plumbing & Drainage
Ashmore Tafe