Bryson Haines
Port Macquarie,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service professional with extensive experience in fast food industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Front End Customer Service
Kebab Masters
03.2021 - Current
- Customer service processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Maintaining professionalism while adhering to company policies.
- Participating in promotions within the store, supporting marketing efforts aimed at driving revenue growth.
- Keeping inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Improving overall efficiency of the front end by suggesting process improvements to management.
- Handling cash transactions accurately, ensuring proper handling of both cash and credit payments.
- Developing strong relationships with customers through active listening, empathy, and understanding their needs.
- Positively impacting employee morale by mentoring newer staff members on company values and expectations regarding customer service excellence.
Education
High School Diploma -
Hasting Secondary College
Port Macquarie, NSW09.2023
Skills
- Strong Work Ethic
- Patience and resilience
- Customer Relationship Building
- Professional Appearance
- Cross-Selling Products
- Up-selling techniques
Timeline
Front End Customer Service
Kebab Masters
03.2021 - Current
High School Diploma -
Hasting Secondary College
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