Bryson Williams
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
Work History
Availability Supervisor
Big W
05.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
- Supported store operations by unloading trucks, sorting products, and distributing items to appropriate departments.
- Mentored new Fill Team Members, providing training on proper handling of merchandise and adherence to company protocols.
- Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Fill Leader
Big W
04.2021 - 05.2022
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
- Mentored new Fill Team Members, providing training on proper handling of merchandise and adherence to company protocols.
- Boosted overall productivity within the Fill Team through consistent punctuality, commitment to work, and a strong sense of responsibility.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Fill Team Member
Big W
11.2019 - 04.2021
- Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
- Informed supervisors of irregularities associated with drop and fill processes.
- Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
- Anticipated customer needs proactively by monitoring seasonal trends in order to prioritize stocking efforts effectively.
- Showcased attention to detail by verifying item pricing accuracy before stocking shelves or display units.
- Boosted overall productivity within the Fill Team through consistent punctuality, commitment to work, and a strong sense of responsibility.
Direct Sales Representative
Tafoya & Associates
05.2018 - 05.2019
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Maximized revenue potential with strategic upselling techniques tailored to individual customer needs.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
Catering Assistant
Catering Industries
05.2017 - 05.2018
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Offered excellent customer service, addressing client concerns promptly and professionally.
Education
High School Graduate -
Saint Francis Xavier College
Florey ACT11.2016
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Efficient Work Pace
- Willing to Learn
- Customer Service
Timeline
Availability Supervisor
Big W
05.2022 - Current
Fill Leader
Big W
04.2021 - 05.2022
Fill Team Member
Big W
11.2019 - 04.2021
Direct Sales Representative
Tafoya & Associates
05.2018 - 05.2019
Catering Assistant
Catering Industries
05.2017 - 05.2018
High School Graduate -
Saint Francis Xavier College