Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BUAY HUAY (ANGELA) ANG

Oaklands

Summary

Dynamic Retail Sales Associate with proven expertise at the Post Office, excelling in customer service and POS operations. Cultivated strong client relationships, enhancing loyalty and satisfaction. Recognized for reliability and effective problem-solving, consistently delivering exceptional service and ensuring smooth transactions. Committed to creating a welcoming shopping environment that drives repeat business.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Post Office
10.2014 - 08.2025
  • General Post Office operational
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Year 11

Systematic Training School
Singapore
11-1998

Skills

  • Customer service
  • Teamwork and collaboration
  • Retail store operations
  • POS system operations
  • Customer engagement
  • Reliability and punctuality
  • Money handling

Languages

English
Professional Working
Chinese
Professional Working

Timeline

Retail Sales Associate

Post Office
10.2014 - 08.2025

Year 11

Systematic Training School
BUAY HUAY (ANGELA) ANG