Buddy Kavanagh

I partake in, and have been trained in, most roles, including:

• Store presentation and refresh - Make sure the shop floor is in a presentable and neat manner.
• Filling to the shop floor, backfilling procedures, and packing away.
• Shopkeeper - Main daytime team member in each department; conducts upkeep of store visual merchandising standards, allocates places for new products, and maintains respective departments, along with general customer service.
• Decant - decanting items that have recently been shipped to the store in the back of house.
• Processing layouts of the shop floor, in adherence to the relevant planograms.
• Filling to the shop floor, backfilling procedures, and pack away.
• Service Desk - Processing refunds, laybys, photo and mug-making orders, and general customer service.
• Checkouts and Self-Checkouts Operator - Operating POS, maintaining the front of house, and providing general customer service.
• Door greeter at the entrance to the store.
• Online - Picking, processing, and packing online click-and-collect orders, including express orders, in the back of house.
• Stocktake procedures.

I have worked full-time and currently work on the weekends in the position of Admin, working in the Cash Office, and being responsible for:

• Creating and printing daily and weekly cash spreadsheets, and reports.
• Daily reconciliation, recording, and filing of refund and layby reports, price overrides, and other dockets/receipts.
• Daily and weekly review, signing, and filing of store process reports and paperwork.
• Weekly usage of Microsoft Excel to record missing dockets, refunds, and laybys.
• Daily topping up and removal of excess cash from the self-checkouts, including the secure movement of the cash through the store to the cash machine.
• Daily printing off and executing of new markup and markdown price tickets, including clearance tickets and limited-edition promotions.
• Checking the store catalogue for product recalls, limited edition sale events, and other promotions.
• Weekly liaising with Armaguard to take excess cash from the cash machine, receive cash orders, and dispose of soiled or damaged notes.
• Topping up the cash machine with money from the vault.
• Recording of petty cash and other overheads.
• Weekly review of the number of price overrides and shrinkage in each store department.
• Review and secure the disposal of aged, lost, and found items.
• Keeping inventory of click-and-collect orders, and removing canceled orders.
• Invoicing of Coca-Cola, Smith's, and Wilson's parking receipts.
• Review and remove aged Target and Catch.com.au click-and-collect orders.
• Conducting sell-by-date audits, privacy audits, and other business improvement audits.
• Investigating overdue shipments, shipments that weren't properly received, and checking shipments the store hasn't received yet.
• Filing paperwork and secure disposal of aged documentation.
• I also have assisted management in conducting a group interview.

I have trained new team members across the store and am trained in using the cardboard baler and pallet jack.

• I was a youth advisor volunteer for the first ever K.I.N.G (Kids in Gosnells) program in the City of Gosnells.
• I was chosen, along with about 15 others out of every primary school student in the City of Gosnells and would advise the council on matters of event planning, new infrastructure and council programs.
• Would also compose and perform speeches to distinguished guests at council events.
• Taught me many important skills such as teamwork, communication and leadership.