Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Bulou Merewai Mekemeke

Sydney,NSW

Summary

Experienced customer service operator with a proven track record in delivering exceptional support and assistance. Skilled in addressing customer inquiries, resolving issues, and facilitating order placements to enhance customer satisfaction. Committed to ensuring positive experiences with company products and services through effective communication and problem-solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Operator

TK ELEVATOR
Sydney , NSW
03.2024 - Current

Managed reporting and administrative tasks to ensure operational efficiency.

Allocated service calls to technicians based on priority and availability.

Received, controlled, and managed all incoming elevator inquiries promptly.

Entered data accurately to maintain updated records and reports.

Collected fault reports from technicians for timely resolution.

Completed work orders to facilitate swift service delivery.

Compiled Accident/Incident Reports to document safety issues.

Produced client reports to summarize service activities and performance.

Check In Agent

Oceania Aviation
Sydney International Airport , NSW
12.2022 - 03.2024

Greeted customers warmly at check-in to create a welcoming atmosphere.

Processed and verified travel documents to ensure compliance with requirements.

Assigned seats on aircraft efficiently to maximize passenger satisfaction.

Prepared and issued boarding passes and baggage reclaim vouchers promptly.

Facilitated smooth gate boarding for timely departures.

Education

High School Diploma -

Kingsgrove North High School
Sydney, NSW

Skills

  • Call allocation
  • Data entry
  • Incident reporting
  • Service documentation
  • Customer inquiries
  • Customer relationship management
  • Microsoft Office proficiency
  • Organizational skills
  • Verbal and written communication
  • Teamwork and adaptability
  • Task management
  • Quality commitment
  • Integrity and respect

Certification

CERTIFICATE OF COMPLETION: CPR/ AED/ FIRST AID

COMPLETED NDIS MODULES

References

References available upon request.

Timeline

Customer Service Operator

TK ELEVATOR
03.2024 - Current

Check In Agent

Oceania Aviation
12.2022 - 03.2024

High School Diploma -

Kingsgrove North High School
Bulou Merewai Mekemeke