BUNNY JUSTIN KAPISI
Springvale,VIC
Summary
Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team. I also have experience in Labouring and factory work.
Overview
21
21
years of professional experience
Work History
Lab Technician
Injectronics
01.2024 - Current
- Repairing car parts to high quality.
- Meeting KPI
- Soldering and sandblasting of parts.
- Assist customer with parts inquiries.
- Using Sandblaster and CNC machines
- Factory Hand & Heavy lifting 20kg to 30kg
Manager
Geek Republic
01.2023 - 01.2024
- Making sure team reach their KPI
- Stock Management
- Helping customers with enquiry
- Assisting Samsung with following up Jobs/Billing/ stock take.
Technician / Department Manager
Premium Repair Services
01.2016 - 01.2023
- Responsible for 19+ include offshore call centre.
- Ensuring all KPI are met
- Create Process flow charts.
- Communicate with troubled customers to solve problems.
- Communication between major client Samsung.
Electronics Technician
Ingenico
01.2014 - 01.2015
- Repairing terminals in a best condition
- Hitting high numbers of terminals required
- On time. Punctual attendance
- Overtime when asked
Warehouse Worker
KBT Services
Hallam
01.2014 - 01.2015
- Company Overview: FIORELLI STORAGE WAREHOUSE
- Develop relationships across the workplace
- To make sure all containers are emptied in a certain time frame
- Unloading products from 40ft/20ft containers on to pallets In a fast paced.
- FIORELLI STORAGE WAREHOUSE
Head Security Door Man
TUI Security
Fitzroy
01.2013 - 01.2015
- Making sure the venue is safe
- Ejecting intoxicated patrons out the venue
- Solving conflicts between patrons
- Duty of care
Technician
Hutchison Australia
08.2009 - 11.2012
- Develop relationships across the workplace
- Manage all part allocations
- Review repair and service levels
- Identify new solution and new opportunities to learn
Technician
Nokia Care
03.2005 - 08.2009
- I was to repair Nokia handsets for customer and was given a certain target to achieve each day.
- I was to repair 27 handsets on a daily basis but always aimed beyond the required target as 30 handsets
- Developed
- Maintained a good work environment
- Coach, mentor and motivate new team members
- Challenge every possible tasks
- Achieved monthly bonuses as a team
- Named employee of the Year 2006
Education
Intermediate Certificate - Electrical Engineering : Certificate 1 & 2
Samoa polytechnic (Tafe)
Skills
- Good work attitude
- Good communication skills
- High level of computer skills
- Excel
- Word
- Powerpoint
- Mobile phone repairs
- Strong team bonding
- Creating good work environment
- Fast learner
- Good time management skills
- Good work management skills
- Equipment maintenance
- Soldering techniques
- CNC machine operation
- Quality assurance
- Technical troubleshooting
- Customer relationship management
- Stock management
- Parts ordering
- Process improvement
- Effective communication
- Problem solving
- Team leadership
- Attention to detail
- Conflict resolution
- Time management
- File and recordkeeping
- Laboratory techniques
- Inventory control
- Equipment setup
- Equipment calibration
- Supply restocking
References
- Daniel Zhu, Samsung Australia, Service State Manager, daniel.zhu@partner.samsung.com, 0448923517
- Michael Chan, Premium Repair Services, Director, michael@prsvic.com.au, 0418700698
- Tony Gu, Premium Repair Services, General Manager, tony@prsvic.com.au, 0403265873
Hobbies and Interests
- Golf
- Rugby
- Cooking
- Travel
Professional Memberships
- Melbourne Samoa Golf Team, 05/01/05
- Melbourne Marist Rugby Team, 01/01/10
Career Overview
A mobile phone technician with seven years' experience in the communication industry, I have worked on all Mobile Manufacturer. I have a proven track record of developed new skills and motivating a team to consistently exceed targets. I've recently completed 3 years with my current job with Vodafone and am now seeking a new professional challenge.
Timeline
Lab Technician
Injectronics
01.2024 - Current
Manager
Geek Republic
01.2023 - 01.2024
Technician / Department Manager
Premium Repair Services
01.2016 - 01.2023
Electronics Technician
Ingenico
01.2014 - 01.2015
Warehouse Worker
KBT Services
01.2014 - 01.2015
Head Security Door Man
TUI Security
01.2013 - 01.2015
Technician
Hutchison Australia
08.2009 - 11.2012
Technician
Nokia Care
03.2005 - 08.2009
Intermediate Certificate - Electrical Engineering : Certificate 1 & 2
Samoa polytechnic (Tafe)