Motivated and skilled IT professional transitioning from a hands-on technical background in window installation and manufacturing to a career in IT support. Recently completed a Diploma in IT Web Development from Coder Academy, with a strong foundation in troubleshooting, problem-solving, and customer service. Experienced in working with clients to diagnose and resolve issues efficiently. Adept at using various software tools, managing hardware, and providing technical support. Seeking an IT Help Desk or Technical Support role to leverage problem-solving skills, technical knowledge, and strong communication abilities.