BUSHARA SOPHEA
Sydney
Summary
Friendly, energetic, and customer-focused individual with experience in retail, food service, and mentoring. Skilled in communication, teamwork, and building personalised connections, with a passion for delivering memorable customer experiences. Adaptable and proactive, able to thrive in busy, fast-paced environments while keeping spaces organised and welcoming.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Hot Star – Fried Chicken Store
05.2025 - Current
- Served customers efficiently in a high-volume, fast-paced environment.
- Consistently serving 40+ customer per shift with efficiency
- Handled orders, stock, and store presentation while ensuring smooth operations.
- Balanced teamwork and independent tasks to maintain service flow.
- Delivered friendly and engaging customer experiences.
- Guiding customers with recommendations to further sales.
Pastoral Care Mentor
Amity College
06.2024 - Current
- Built personalised connections with students, tailoring support to individual needs.
- Communicated ideas in simple and engaging ways.
- Organised activities to encourage participation and positive experiences.
- Demonstrated empathy, patience, and adaptability — directly transferable to customer service.
Food Service Worker
Specialty Donuts
01.2025 - 04.2025
- Maintained a welcoming environment by restocking and sanitising.
- Operated till and processed cash/card payments with accuracy.
- Packed and presented food items, ensuring quality and cleanliness.
Sales' support
Sreymom Jewellery Store
01.2024 - 02.2024
- Assisted customers with product selection, delivering personalised service.
- Executed sales and supported new product launches.
- Organised displays to create an inviting shopping experience.
Restaurant's Assist
Slek Krey Restaurant
05.2023 - 06.2023
- Supported all-round operations including orders, food service, and cleaning.
- Worked with team members to create a welcoming dining atmosphere.
- Maintained efficiency under pressure and handled multiple roles.
- A strong team-player in serving 50+ customers during peak hours
Education
Bachelor of Business - Accounting
Kaplan Business School
Sydney NSW02-2027
Highschool Graduate -
Paragon International School
Cambodia01.2023
Skills
- Communication
- Customer Service & Mentoring
- Teamwork & Independence
- Effective multitasking
- Organisation
- Proactive problem-solving
- Quick learner
- Strong interpersonal skills
Certification
Working With Children’s Check (WWCC)
Community Service & Volunteer
Student Ambassador – Kaplan Business School | On-going
- Supported events, engaging with a diverse student community.
- Enhanced participation and created a positive student experience.
Travel Committee Leader | Feb 2025 - Aug 2025
- Led a team of 10 in planning an international trip.
- Managed budgeting, delegation, and itinerary scheduling.
- Demonstrated leadership, organisation, and financial accuracy.
Event Facilitator – IFLC | Sept 2025
- Assisted with performer and guest needs during events.
- Ensured smooth event flow through quick learning and adaptability.
Event Helper – Nextgen Olympiad, Sydney | Apr 2025
- Coordinated students and parents, ensuring smooth scheduling.
- Guided international guests and supported conflict resolution.
Language
English
Khmer
Timeline
Team Member
Hot Star – Fried Chicken Store
05.2025 - Current
Food Service Worker
Specialty Donuts
01.2025 - 04.2025
Pastoral Care Mentor
Amity College
06.2024 - Current
Sales' support
Sreymom Jewellery Store
01.2024 - 02.2024
Restaurant's Assist
Slek Krey Restaurant
05.2023 - 06.2023
Bachelor of Business - Accounting
Kaplan Business School
Highschool Graduate -
Paragon International School
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