Bushra Umaid
Wyndhamvale
Summary
Dynamic and dependable team player with extensive hands-on experience in retail and customer service. Proven ability to uphold high standards of product presentation, food safety, and customer satisfaction in fast-paced environments. Recognized for quick learning and unwavering commitment to teamwork, consistently delivering exceptional performance. Strong focus on enhancing the customer experience while contributing to team success.
Overview
3
3
years of professional experience
Work History
Retail Team Member (Deli/Bakery)
Coles Supermarkets Australia Pty Ltd
08.2025 - Current
- Actively involved in the daily preparation and presentation of bakery products, including donuts wrapping and preparing other fresh items for display.
- Operated commercial equipment, including bread slicing machines, to meet customer requests while strictly adhering to safety protocols.
- Managed packaging and labeling of a variety of bakery and deli goods to maintain freshness and compliance with food standards.
- Provided excellent customer service in a high-volume department, handling inquiries, processing orders, and ensuring efficient service.
- Assisted with stock rotation, quality control, and maintaining the highest standards of cleanliness and food hygiene in the department.
Institute Admin/Supervisor
ZIT Institute of Business Education
06.2022 - 10.2023
- Supervised daily operations and coordinated administrative tasks to ensure smooth functioning of the institute.
- Managed scheduling, record keeping, and communication between staff, students, and management.
- Assisted in planning and executing school programs, events, and meetings.
- Monitored compliance with institute policies and procedures, ensuring a safe and efficient environment.
Education
Associate Degree in Commerce (ADC) - Commerce
University of Karachi
01.2023
HSC Intermediate in Commerce - Commerce
Sir Syed Government Girls College
01.2021
Secondary School Certificate (SSC) Matriculation - Science
Patni English Grammar School
01.2019
Skills
- Team Leadership
- Time Management
- Workload prioritization
- Relationship building
- Problem Solving
- Store maintenance
LANGUAGES
Urdu - Native
English - Conversational
Arabic - Conversational
Hindi - Bilingual
WORK RIGHTS
Subclass 482 Dependent Visa holder – full and unrestricted working rights. Available for immediate start.
Timeline
Retail Team Member (Deli/Bakery)
Coles Supermarkets Australia Pty Ltd
08.2025 - Current
Institute Admin/Supervisor
ZIT Institute of Business Education
06.2022 - 10.2023
HSC Intermediate in Commerce - Commerce
Sir Syed Government Girls College
Secondary School Certificate (SSC) Matriculation - Science
Patni English Grammar School
Associate Degree in Commerce (ADC) - Commerce
University of Karachi